Technical Writer creating user - focused documentation for PulseLearning’s global learning solutions. Researching, editing, and maintaining guides, manuals, procedures, and performance - support materials.
About the role
- Technical Writer documenting Percona’s open-source PostgreSQL database distribution. Creating guides, manuals, troubleshooting content, and docs-as-code materials for technical customers.
Responsibilities
- Create technical documentation including installation, configuration, troubleshooting, and how-to guides, user manuals, man pages, and --help prompts
- Participate in team ceremonies
- Collaborate with the Engineering Manager, Product Manager, developers, and QA to produce high-quality documentation
- Use text, Markdown, images, and diagrams to make documentation valuable for audiences of all experience levels
- Leverage AI tooling to draft, polish, format, and refine content
- Maintain documentation versioning
- Contribute to the overall documentation strategy
- Work on PostgreSQL and related components within a distributed open-source software development team
- Represent Percona's voice to technical customers
- Develop complete, clear documentation for Percona PostgreSQL products
- Communicate and collaborate through Slack, Zoom, Jira, forums, and team rituals
- Write documentation for new features, guides, bug fixes, and release notes
- Participate in technical discussions and planning sessions
- Draft blog posts and contribute to upstream documentation
- Research and learn new technologies
- Occasionally attend conferences or in-person meetups
Requirements
- Graduate-level written English and excellent verbal communication skills
- Experience documenting complex systems and writing user-oriented documentation
- 3+ years of experience as a technical writer
- Ability to write high-quality and precise documentation
- Experience with markup languages, preferably Markdown
- Experience installing and configuring database server software on Linux
- Docs-as-code experience
- Knowledge of Jenkins, Git, Markdown, HTML, and/or JavaScript strongly recommended
- Experience leveraging AI tooling for documentation purposes
- Comfortable with the Linux command line
- Distributed system development and/or database server development experience
- Fluency with developer tools such as Git, GCC, and GDB
- Ability to work autonomously in a globally distributed organization
- Experience collaborating with open source communities and colleagues via mailing lists, Slack, and similar tools
- Experience using collaboration/tracking tools such as Jira and Notion
- Proven success working in a distributed environment
- Quick learner and great team player
- A developer or DevOps background is a differentiator
- Track record contributing to PostgreSQL or other open source projects is a differentiator
- Active PostgreSQL community membership is a differentiator
- Solid understanding of PostgreSQL internals is a differentiator
- Working knowledge of database storage engines, at-rest encryption, and cloud orchestration is a differentiator
- Ability to build and maintain automated documentation testing, CI/CD pipelines, and validation tools is a differentiator
- Conference speaking, technical blogging, and public forum or mailing-list activity are differentiators
Benefits
- Flexible work hours
- Various paid time off programs
- All equipment for your remote office
- Funds for career development, including external training, certifications, and conferences
- Ongoing connectivity allowances
- Opportunity to participate in the equity incentive plan
- The Percona Adventure Team
- Work-from-Anywhere
- FlowDays
- FryDays
- Overall work flexibility
- Fridays designated as no-meeting days for focused work and professional growth
- Opportunities for conferences or in-person meetups
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Technical Editor/Writer supporting Verra’s carbon - market methodologies and technical documents. Ensuring accurate, consistent, concise, user - friendly standards for climate and sustainable - development programs.
Senior technical content writer creating practitioner - focused Databricks and Snowflake cost - management content for DoiT, a cloud intelligence company. Producing ebooks, guides, blogs, and webinars for data engineering and FinOps audiences.
Technical proposal writer crafting RFP responses, technical content, and case studies for Evolving Web, a digital agency. Translating complex digital solutions into persuasive content for diverse clients and audiences.
Bilingual Technical Writer translating and maintaining technical documentation in French for software in financial services. Collaborating with product teams and subject matter experts to ensure high - quality output.
Senior Technical Writer at Litmus, documenting AI/ML capabilities and translating technical concepts for various stakeholders. Collaborating with product managers and engineers to maintain information architecture.
LP
Technical Writer (Public Sector)
LinkedIn Recruiter Post
Technical Writer (Public Sector) Onsite | Ottawa, ON, Canada $35 - $50/hour (Canadian Contractors) Active Government of Canada Secret Security Clearance is Requir
Stagiaire en rédaction technique responsable de la mise à jour de la documentation pour Tecsys. Participation à des projets d'écriture tout en collaborant avec des équipes techniques et clients.
Technical Writer Intern aiding Tecsys in documenting WMS software using DITA standards. Creating web help and standalone documents while learning about technical writing tools.
RFP & Technical Proposal Writer at Speer Technologies translating complex technical concepts into proposals. Collaborating with engineering and business development teams in a fully remote environment across Canada.