Quality Assurance Specialist at Grifols ensuring high quality standards and regulatory compliance for plasma products with international impact.
Responsibilities
Receive, record and evaluate incoming "lookback" alerts.
Maintain documentation for active and closed alerts.
Ensure that all documentation from the donation center is legible and correct.
Ensure that plasma units identified in a "lookback" alert and included in the internal inventory of Plasma Logistics Centers (PLC) are flagged for removal in the inventory management system.
Ensure that all "lookback" alert notifications received are handled in accordance with applicable regulations and established Standard Operating Procedures (SOPs).
Assist in the investigation and closure of customer complaints initiated at the logistics center (PLC).
Investigate and report on in-process/finished products and processes that do not meet quality specifications, and document these deviations in a deviation report.
Participate in drafting or reviewing policies and Standard Operating Procedures (SOPs) related to plasma processing and quality systems at the GPLC, including participation in the annual document review.
Assist in the training of new quality assurance employees and in retraining existing employees when necessary.
Be responsible for the quality release (QA release) of plasma originating from the PLC and verify that all shipment contents comply with SOPs, regulatory requirements, and customer requirements prior to release.
Create the plasma lot certificate of conformity using GPOPQD and update SGP test methods.
Review and verify center and transport temperature documentation to ensure compliance with the appropriate temperature specifications for lot release.
Unlock units in SGP and complete the plasma conformity assessment.
Assist the leadership team in research activities, such as reviewing audited donors and creating certificates of conformity to facilitate lot release.
Perform and support investigations related to "lookback" alerts as well as audited donor assessments.
Requirements
Bachelor’s degree in science minimum (preferably microbiology, chemistry, or biology) or equivalent professional experience;
At least 3 years of experience in quality assurance within the biopharmaceutical or pharmaceutical manufacturing industry;
Specialist-level expertise with advanced knowledge of quality systems (change control, deviations, investigations, root cause analysis, CAPA, and risk assessments);
Demonstrated judgment, technical competence, and knowledge essential to the role;
Good computer skills with MS Office and Adobe Acrobat;
Strong organizational skills, including attention to detail and the ability to meet deadlines;
Able to apply, follow, and rigorously maintain rules, regulatory requirements, procedures, and processes;
Able to work independently and in a team;
Able to multitask while collaborating to meet and exceed objectives;
Lead initiatives to improve company practices, processes, and quality;
Support and actively collaborate with colleagues;
Facilitate cross-functional collaboration and manage assigned projects;
Good oral and written communication skills and strong interpersonal abilities;
Bilingual in French and English (English proficiency is required for document exchanges and communications with other Grifols sites outside Quebec and Canada, including Spain and the USA).
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