Quality Assurance Specialist - Plasma

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About the role

  • Quality Assurance Specialist at Grifols ensuring high quality standards and regulatory compliance for plasma products with international impact.

Responsibilities

  • Receive, record and evaluate incoming "lookback" alerts.
  • Maintain documentation for active and closed alerts.
  • Ensure that all documentation from the donation center is legible and correct.
  • Ensure that plasma units identified in a "lookback" alert and included in the internal inventory of Plasma Logistics Centers (PLC) are flagged for removal in the inventory management system.
  • Ensure that all "lookback" alert notifications received are handled in accordance with applicable regulations and established Standard Operating Procedures (SOPs).
  • Assist in the investigation and closure of customer complaints initiated at the logistics center (PLC).
  • Investigate and report on in-process/finished products and processes that do not meet quality specifications, and document these deviations in a deviation report.
  • Participate in drafting or reviewing policies and Standard Operating Procedures (SOPs) related to plasma processing and quality systems at the GPLC, including participation in the annual document review.
  • Assist in the training of new quality assurance employees and in retraining existing employees when necessary.
  • Be responsible for the quality release (QA release) of plasma originating from the PLC and verify that all shipment contents comply with SOPs, regulatory requirements, and customer requirements prior to release.
  • Create the plasma lot certificate of conformity using GPOPQD and update SGP test methods.
  • Review and verify center and transport temperature documentation to ensure compliance with the appropriate temperature specifications for lot release.
  • Unlock units in SGP and complete the plasma conformity assessment.
  • Assist the leadership team in research activities, such as reviewing audited donors and creating certificates of conformity to facilitate lot release.
  • Perform and support investigations related to "lookback" alerts as well as audited donor assessments.

Requirements

  • Bachelor’s degree in science minimum (preferably microbiology, chemistry, or biology) or equivalent professional experience;
  • At least 3 years of experience in quality assurance within the biopharmaceutical or pharmaceutical manufacturing industry;
  • Specialist-level expertise with advanced knowledge of quality systems (change control, deviations, investigations, root cause analysis, CAPA, and risk assessments);
  • Demonstrated judgment, technical competence, and knowledge essential to the role;
  • Good computer skills with MS Office and Adobe Acrobat;
  • Strong organizational skills, including attention to detail and the ability to meet deadlines;
  • Able to apply, follow, and rigorously maintain rules, regulatory requirements, procedures, and processes;
  • Able to work independently and in a team;
  • Able to multitask while collaborating to meet and exceed objectives;
  • Lead initiatives to improve company practices, processes, and quality;
  • Support and actively collaborate with colleagues;
  • Facilitate cross-functional collaboration and manage assigned projects;
  • Good oral and written communication skills and strong interpersonal abilities;
  • Bilingual in French and English (English proficiency is required for document exchanges and communications with other Grifols sites outside Quebec and Canada, including Spain and the USA).

Benefits

  • N/A

Job title

Job type

Full Time

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

OnsiteMontrealCanada

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