Postscript is a powerful, easy-to-use SMS platform for Shopify stores.
Send campaigns, create automations, and drive new revenue with texts, gifs, and more.
Postscript customers see more than a 10x ROI with personalized, targeted text messages

Postscript

Browse and apply for open jobs at Postscript.

implementation-specialist

Postscript is a leading SMS marketing platform focused on helping brands grow their audience, create personalized messaging, and drive revenue through SMS communication. With powerful AI features for message optimization and brand insights, Postscript provides tools for creating, sending, and managing SMS campaigns effectively. The platform includes compliance features to ensure adherence to SMS laws, innovative solutions like CashBack for boosting margins, and expert guidance through Postscript Plus to optimize SMS strategies. Postscript stands out for its ability to seamlessly integrate with other customer service and marketing platforms, ensuring a comprehensive approach to customer engagement and retention.

Postscript is a powerful, easy-to-use SMS platform for Shopify stores. Send campaigns, create automations, and drive new revenue with texts, gifs, and more.

Postscript customers see more than a 10x ROI with personalized, targeted text messages

• Take ownership of systems and product areas and become the go-to technical expert
• Investigate, design, and execute solutions across distributed systems
• Architect, build, and maintain highly available, scalable REST APIs and backend services
• Drive system decoupling, modularization, and technical debt reduction
• Build agentically using concurrent autonomous agent workflows and own the output
• Stay current with emerging AI tooling and practices and share techniques with the team
• Help shape how AI is integrated into engineering systems and workflows
• Collaborate with product, data, and go-to-market teams in an async-first environment
• Identify and eliminate single points of failure and improve system resilience and knowledge redundancy
• Improve engineering workflows through better tools and internal utilities

Senior Fullstack Engineer, Customer Context

Senior Fullstack Engineer building scalable APIs, distributed systems, and AI workflows for Postscript’s Shopify messaging platform. Driving reliable, data-intensive infrastructure for e-commerce revenue growth.

director

• Own Postscript's end-to-end email deliverability strategy, including IP pool architecture, domain strategy, and shared versus dedicated sending models
• Design and manage IP and domain warming programs
• Establish and enforce SPF, DKIM, DMARC, and BIMI authentication standards and DMARC alignment
• Monitor sender reputation, inbox placement, and blocklist activity and lead remediation
• Track Gmail, Yahoo, and Microsoft bulk-sender requirements, spam-rate thresholds, and one-click unsubscribe requirements
• Serve as the senior deliverability expert for customer brands by auditing programs, diagnosing inbox-placement issues, and building remediation plans
• Lead deliverability onboarding for brands migrating email to Postscript
• Translate complex deliverability concepts into actionable guidance for marketers
• Own customer escalations and protect and grow inbox placement and sending reputation
• Partner with Product and Engineering on deliverability tooling, monitoring, infrastructure, and roadmap requirements
• Build playbooks, processes, and standards that scale deliverability across thousands of senders
• Establish feedback loops, Postmaster Tools, and reporting for deliverability-health visibility
• Hire, mentor, and lead a team of deliverability specialists as the function matures
• Maintain expert knowledge of the deliverability landscape and represent Postscript in the broader community
• Build relationships with mailbox providers and industry partners
• Ensure sending practices and customer programs comply with CAN-SPAM, GDPR, and mailbox-provider policies
• Leverage AI tools and internal systems to scale monitoring, diagnostics, and customer guidance

Director, Email Deliverability

Email deliverability leader building authentication, reputation, and inbox-placement infrastructure for Postscript’s AI messaging platform serving Shopify brands. Advising customers and building the future deliverability team.

engineering-manager

• Lead the team that owns Postscript’s messaging backbone: Flow Builder, the campaign send engine, the messaging platform that every Postscript product is built on, and expansion into additional channels
• Drive reliability, throughput, and cost efficiency of a production system that handles Postscript-scale messaging volume
• Manage the Messaging Platform as an internal product, setting contracts, prioritization, and support expectations with engineering consumer teams across Postscript
• Own the team’s dedicated on-call rotation, including incident response, blameless postmortems, and continuous improvement of reliability posture
• Collaborate with platform, AI, and integrations engineering teammates, product managers, business stakeholders, designers, and compliance partners to plan and execute work
• Carry out performance management duties for your direct reports via just-in-time feedback, 1:1s, annual reviews, and continuous improvement opportunities
• Consistently provide ongoing technical mentorship and general professional development for your direct reports and other engineers at Postscript
• Establish and continually improve development, on-call, and incident-review processes that yield maximum efficiency and operational rigor in day-to-day engineering operations
• Partner with and grow Staff Engineers and technical experts in the organization to develop technical roadmaps and complete technical initiatives that enable engineering efficiency, handle the growth of our platform’s scale, and improve velocity
• Recruit and hire engineers on your team and on other teams, raise and advocate for new positions on your team, and directly participate in the screening and evaluation of candidates
• Lead and participate in culture initiatives that will help us create the best engineering organization in the world

Senior Engineering Manager, Messaging Channels

Senior Engineering Manager leading a team responsible for Postscript’s messaging platforms and automation products. Overseeing system reliability and collaboration with engineering teams for operational excellence.

Postscript is a powerful, easy-to-use SMS platform for Shopify stores. Send campaigns, create automations, and drive new revenue with texts, gifs, and more. Postscript customers see more than a 10x ROI with personalized, targeted text messages

Postscript

About the company

Open jobs

3 jobs found

Senior Fullstack Engineer, Customer Context

Postscript

Director, Email Deliverability

Postscript

Senior Engineering Manager, Messaging Channels

Postscript