Digital Support Automation Engineer shaping Element Fleet Management’s enterprise digital support and workflow automation platform. Governing architecture, standards, AI evaluation, and cross - functional technical initiatives.
About the role
- QA Automation Engineer advancing AI-first QA automation for Quest Software’s Azure-based On Demand Migration SaaS. Building C#/.NET tests, cloud QA labs, and agentic development workflows.
Responsibilities
- Define and advance AI-first QA automation practices across the project team
- Use AI coding agents and AI-assisted development platforms in solution design, implementation, automated testing, debugging, troubleshooting, refactoring, code reviews, and technical documentation
- Design reusable prompts, agent instructions, automation workflows, validation steps, and guardrails for consistent and responsible AI-assisted software development
- Build, test, document, and maintain QA/QC systems for several products using C#/.NET and Microsoft Azure technologies
- Implement system test cases and automated product tests
- Create and manage cloud-based quality assurance labs
- Participate as a member of an Agile Scrum team
- Help deliver high-quality product releases with low defect rates using QA/QC best practices
Requirements
- Completion of a computer science undergraduate degree or equivalent practical experience
- Minimum of 3+ years working experience in commercial software development
- Professional experience using AI coding agents, AI-assisted development tools, or agentic automation workflows as a substantial part of real software development work
- Advanced practical experience with GitHub Copilot, Claude Code, Windsurf, or comparable AI-powered development platforms
- Ability to apply AI coding tools to improve software design, implementation productivity, code quality, automated testing, debugging, troubleshooting, refactoring, code review, or technical documentation
- Experience maintaining and extending product QA/QC environments using mocking, automation, integration testing, and code coverage
- Experience with ad-hoc testing of applications on Microsoft Windows desktop and server operating systems
- Knowledge of virtual machines, networking, and cloud environments
- Ability to provision, configure, and secure complex test environments in the cloud
- Excellent troubleshooting and problem-solving skills
- Ability to help replicate and diagnose customer issues for the development team
- Experience with Git and Azure DevOps in a team environment
- Good interpersonal skills and ability to work well in a team environment
- Nice to have: Experience in Active Directory, Entra ID, Exchange, SharePoint, and/or Teams
- Nice to have: Experience with PowerShell or other scripting languages
- Nice to have: Experience with Selenium or similar test automation tools
- Nice to have: Experience developing and maintaining YAML CI/CD pipelines using Azure DevOps or similar systems
Benefits
- Competitive pay
- Annual bonuses
- Top-performer recognition
- Comprehensive health benefits
- Family benefits
- Retirement benefits
- Flexible work options
- Generous PTO
- Wellness programs
- Learning platforms
- Mentorship
- Leadership programs
- Employee Resource Groups
- Support from the Equality & Inclusion Council
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