Lead QA to oversee comprehensive testing strategies across multiple phases at RBC Capital Markets. Drive manual and automated testing initiatives ensuring product quality throughout delivery.
Responsibilities
Leads in the implementation, control, and distribution of all Quality Assurance practices, standards, methodologies and metrics
Applies extensive, in-depth knowledge, skills, and practices to perform complex assignments
Supporting Quality Assurance team on Payments programs or SWIFT projects
Conducting program reviews and complex process audits
Assisting in major audits/reviews of programs and subcontractors
Evaluating and reviewing products and processes
Providing status reporting to Quality Assurance and site management
Involving senior management to resolve deficiencies or compliance issues in a timely manner
Monitoring adherence to quality standards in the development and implementation of production applications
Monitoring the effectiveness of the assurance process
Assisting in planning and estimation of Quality Assurance support for new programs and projects
Helping to establish quality standards to be universally applied throughout the site
Recommending quality improvements
Manage and mentor QA team members
Establishing performance metrics and career development paths
Define overall testing strategies aligned with product roadmaps and release cycles
Design comprehensive test packs covering functional, regression, integration, and acceptance testing requirements
Establish regression testing protocols and maintain evolving regression test suites
Design SIT scenarios validating end-to-end workflows and coordinate UAT activities with business stakeholders
Develop and implement test automation strategy, selecting tools and building maintainable automated test suites
Establish quality KPIs including defect escape rates, test coverage, and automation ROI
Generate regular quality reports and dashboards highlighting trends, risks, and recommendations
Communicate testing status, risks, and blockers to development, product, and business teams
Participate in requirements reviews to identify testability issues early
Requirements
7+ years’ experience as a QA Lead / QA Manager or in a similar role
Experience with testing across SWIFT ISO 20022 MX messages, and 15022 MT standard messages
Experience managing a QA team to deliver high-quality work by deadlines
Experience using automation test tools and writing test scripts in Shell, Python, or Java
Working experience on tools control-m, GitHub, JIRA, and Confluence
Excellent written and oral communication skills
Ability to determine the information and communication needs of the stakeholders
Benefits
A comprehensive Total Rewards Program including bonuses and flexible benefits
Competitive compensation
Commissions and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial services
Flexible work/life balance options
Opportunities to do challenging work
Opportunities to take on progressively greater accountabilities
Opportunities to building close relationships with clients
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