Senior Analyst responsible for control testing reporting and operations within financial services sector. Collaborating with teams to ensure testing results are communicated effectively.
RB
Director, CIAM Strategy & Product Management – CIAM Platform Specialization
Posted 3 days ago
About the role
- Director of CIAM Product & Strategy with Auth0 expertise enhancing identity and access management solutions. Leading product roadmap and optimizing CIAM solutions for business value and security.
Responsibilities
- Lead the strategic direction, product roadmap, and technical implementation of Customer Identity and Access Management (CIAM) solutions leveraging Auth0 as the primary platform
- Provide thought leadership globally for CIAM solutions
- Support high-performing teams to deliver well-aligned and prioritized roadmaps
- Manage Auth0 platform optimization and vendor relationships
- Ensure CIAM solutions enhance business value while maintaining security and compliance standards
- Work directly with LoB stakeholders to understand their identity and access management requirements for Auth0 platform adoption
- Translate business requirements into Auth0 technical specifications aligned with platform capabilities
- Identify and prioritize high-impact CIAM capabilities that leverage Auth0 features
- Collaborate with CIAM development and architecture teams to define the vision and technical standards for Auth0-based CIAM solutions
- Facilitate stakeholder workshops to validate Auth0 solution designs and ensure buy-in on platform direction
- Provide technical oversight to ensure Auth0 implementations are maintainable, scalable, and meet enterprise security and architectural standards
- Act as liaison between business teams and CIAM engineering teams, translating requirements and ensuring alignment on Auth0-based solution delivery
- Communicate Auth0 CIAM roadmaps, platform benefits, and implementation progress to technical and business audiences
- Address implementation risks and iterate on Auth0 solutions based on stakeholder feedback and platform capabilities
- Maintain strategic relationships with Auth0 solution engineers and customer success managers to maximize platform value
- Identify bottlenecks in current identity management processes and recommend Auth0-based solutions to improve efficiency
- Track and measure improvements in identity administration, provisioning, and access management resulting from Auth0 implementation
- Continuously optimize Auth0 platform configurations, rules, and integrations to maximize business value and operational efficiency
- Ensure Auth0 configurations align with security best practices and compliance requirements
- Recruit, lead, mentor, and develop a high-performing team with Auth0 expertise
- Provide leadership and direction that attracts, retains, and motivates a diverse, skilled workforce with focus on CIAM and Auth0 technical excellence
- Drive improvements and ensure efficiency and effectiveness of the team in delivering Auth0-based solutions
- Perform quarterly reviews with staff, ensuring evaluations encompass project feedback and comparative assessment across the team
- Monitor CIAM trends, regulations, and emerging Auth0 capabilities globally
Requirements
- 10+ years' experience working in technology operations in large enterprise organizations
- 7+ years experience working in identity management; demonstrated experience designing and implementing enterprise-scale identity solutions
- Experience in CIAM, Product Management, Architecture, and Identity Platform specialization (Auth0 or similar platforms)
- Extensive hands-on experience with Auth0 platform architecture, configuration, and deployment patterns
- Deep knowledge of identity standards (OIDC, SAML, OAuth 2.0, JWT)
- Expertise in API security, authorization patterns, and microservices integration
- Strong background in cloud-based identity platforms and SaaS solutions
- Experience with identity governance and compliance frameworks (GDPR, HIPAA, SOX, PIPEDA)
- Demonstrated experience designing and implementing automation solutions
- Excellent stakeholder management skills across technical and business audiences.
Benefits
- A comprehensive Total Rewards Program including bonuses and flexible benefits
- Competitive compensation
- Commissions
- Stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services
- Flexible work/life balance options
- Opportunities to do challenging work
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