Senior Analyst responsible for control testing reporting and operations within financial services sector. Collaborating with teams to ensure testing results are communicated effectively.
RB
Senior Manager, Control Testing Reporting and Operations – Global Security
Posted 6 hours ago
About the role
- Senior Manager overseeing control testing reporting and operations for Global Security at RBC. Focusing on data-driven insights and process management in a financial services context.
Responsibilities
- Maintain and update the team's testing schedule, tracking completion status, due dates, and resource assignments across all active engagements
- Build and maintain Excel-based dashboards and reporting tools to track testing completion, deficiency counts, aging issues, and remediation progress
- Perform data analysis on control testing results to identify trends, recurring failures, and areas requiring deeper investigation
- Identify repetitive manual tasks within the testing cycle that are candidates for automation or AI-assisted processing
- Support the build-out of automated reporting templates and testing workflows using available tools (Excel macros, Power Query, Python, or RPA)
- Prepare and maintain testing trackers, issue logs, and status reports to support team-wide visibility and accountability
- Ensure all workpapers, evidence files, and supporting documentation are stored and organized per quality standards
- Develop team capability in translating data into compelling narratives; coach team members on how to articulate findings in both technical and business terms for different audiences
- Model cross-functional collaboration, represent and escalate issues and opportunities to senior leadership
Requirements
- 7+ years of experience in IT Risk, IT Audit, or technology controls within the financial services industry, with at least 2 years in a team lead or supervisory capacity
- Bachelor’s degree in information systems, Computer Science, Finance, or a related field
- Strong understanding of data analytics and governance frameworks
- Advanced Excel proficiency including pivot tables, Power Query, VLOOKUP/XLOOKUP, conditional formatting, and dashboard construction
- Experience with scheduling, resource planning, and team capacity management in a structured program environment
- Familiarity with GRC platforms (ServiceNow GRC, RSA Archer, or equivalent)
- Exceptional reporting and communication skills
- Professional certifications strongly preferred (CISA, CRISC, CISSP, CIA, or CPA)
- Familiarity with one or more industry frameworks (COBIT, NIST CSF, ISO 27001, ITIL)
Benefits
- A comprehensive Total Rewards Program including bonuses and flexible benefits
- Competitive compensation
- Commissions and stock where applicable
- Opportunities to take on progressively greater accountabilities
- Access to a variety of job opportunities across business
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