About the role

Senior Manager of Business Intelligence overseeing the Caribbean Banking Data Reporting and Analytics Centre of Expertise. Establishing scorecards and data quality management processes for effective decision making.

Responsibilities

Establish and continue to refine Data Analytics CoE construct to provide the optimal portfolio of services
Responsible for translating business data needs into technical solutions with an iterative approach and process
Partner with Director - Data Transformation to develop and implement processes that enhance Caribbean Banking data quality and evolve Caribbean banking data to allow users to access self-serve capabilities
Establish product, service and channel scorecards with key metrics and drivers for CBOC, business heads and product/channel managers to inform effective decision making
Advise group on requirements of data warehouse to enable robust analytics, statistics, reporting
Ensure tools and methodology are fully understood and consistently utilized across analytics teams
Streamline and simplify reporting requirements across Caribbean banking with a goal of reducing reports required by 50% and bring best practices used across Enterprise to Caribbean Banking
Establish and develop a regulator reporting process that ensures organization receives information in a timely manner while establishing processes to simplify and stream line regulatory requirements

Undergraduate degree in Finance, Business Management, Statistics or equivalent education/training
Experience in organizational transformation strategies with a focus on customer service and management
Experience in the big data ecosystem, with Hadoop (Pig, Hive, HDFS), Apache Spark, and NoSQL/SQL databases
Experience using ETL big data pipelines (Apache Airflow), knowledge of CI workflows and build/test automation
Experience managing data reporting and analytics teams and establishing data quality management processes and extensive experience in statistics, analytics and relational databases
Post graduate degree in Finance, Business Management or Statistics will be an asset or similar designation or equivalent combination of education and experience
Experience in Customer Relationship Management is an asset.

Opportunity to Lead in a dynamically changing environment
The advantage of working with a dynamic, collaborative, and high performing team where initiative and hard work are recognized and rewarded
Ability to make a difference and lasting impact
Interaction with Senior Leadership