Senior infrastructure developer owning AWS environments, internal applications, and enterprise integrations. Supporting Benevity’s technology platform that enables companies and employees to take social action.
About the role
- Senior Infrastructure Engineer designing and delivering customer infrastructure solutions for Redesign Group, a technology and cybersecurity provider. Leading implementations, documentation, technical reviews, and engineer mentorship in Toronto.
Responsibilities
- Coordinate with the pre-sales engineering team to validate solutions
- Lead architectural design and planning for customer projects
- Develop deployment plans and technical documentation for mid-level engineers
- Review and approve deployments performed by mid-level engineers
- Mentor junior engineers and provide guidance on best practices
- Collaborate with project managers and customers to align solutions with requirements
- Participate in customer architecture discussions and technical reviews
- Deliver post-sales implementations at customer sites
- Provide onsite support and hardware installation
- Work during off hours for planned maintenance, project implementations, or unplanned emergencies
Requirements
- Minimum 7 years of experience in an MSP, VAR, ISP, NOC, or enterprise IT environment
- Excellent verbal, written, and presentation communication skills
- Ability to positively influence customers by proactively identifying potential issues and steering them toward effective solutions
- Extensive experience with Dell/EMC storage solutions (PowerScale/Isilon, PowerStore, PowerVault, Unity)
- Experience implementing and maintaining VMware/Broadcom, HyperV, Nutanix, or Proxmox environments and technologies
- Experience with physical installation of rack-mounted equipment, including labeling, documentation, and cable management
- Proficiency in installing, maintaining, and supporting critical platforms related to business workloads
- Ability to troubleshoot configuration, software, and infrastructure problems using advanced tools (Wireshark, Windows Sysinternals, Fiddler, Netcat)
- Familiarity with Dell and Cisco ToR networking technologies
- Experience with DNS, L2/L3 networking, DHCP, VLANs, routing, and VPN
- Ability to develop and recommend innovative, automated, and scalable solutions to non-technical and technical audiences
- Extensive experience creating and maintaining technical documentation, including rack elevations, wiring diagrams, network diagrams, site surveys, and audit reports
- Experience with hyper-converged systems (VxRail/VMware vSAN, Nutanix, Azure Stack)
- Knowledge of backup, replication, and storage technologies (Veeam, VMware vSAN, NetApp, vSphere Replication, RP4VM)
- Ability to travel to customer locations for onsite support or hardware installations
- Willingness to work off hours for planned maintenance, project implementations, or unplanned emergencies
- Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or related field, or equivalent experience (desired knowledge and experience)
- Experience remotely administering medium or larger-sized data center environments
- Scripting experience in Python, PowerShell, Bash, or Perl is a plus
- Familiarity with Dell/EMC Storage Solutions, particularly Power Protect Data Manager and Data Domain is a plus
- Ability to travel up to 45% of the time for post-sales implementation at customer sites
- Maintain required vendor certifications
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- 401(k) retirement plan with company match (annual dollar cap applied)
- Flexible time off plan
- 15 paid holidays
- Sick leave (amount varies by state requirements and is at least the minimum required by any state)
- Short-term and long-term disability
- Life insurance
- Paid parental leave
- Equal Opportunity and Affirmative Action Employer
- Reasonable accommodations throughout the hiring process
- Inclusive and accessible recruitment process
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Senior developer owning AWS infrastructure, security, and integrations for Benevity’s technology platform. Supporting internal applications that help companies and employees take social action.
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