API Deployment Manager helping major partners adopt Runway’s AI content-generation technology. Owning technical onboarding, expansion, escalations, and strategic API partnerships.
Responsibilities
Own and maintain relationships with top API partners as their primary technical point of contact
Own post-sale success, including onboarding, adoption, renewal, and expansion for key accounts
Conduct technical discovery sessions and architect scalable, production-ready solutions
Identify and prototype targeted new markets and product opportunities
Develop deep functional and technical understanding of Runway products and roadmap
Onboard partners to the API Developer Portal and support long-term expansion
Triage and resolve technical escalations with Engineering
Provide feedback to Product, Engineering, and Creative teams
Analyze, track, and report partnership performance using BI tools and data
Requirements
5+ years of experience in technical customer-facing roles such as Solutions Engineering, Technical Account Management, or Developer Relations
Experience engaging technical stakeholders at complex global organizations
Experience leading complex implementations of Generative AI or traditional ML solutions
Ability to drive measurable business outcomes
Ability to manage multiple priorities and work autonomously in a fast-paced environment
Track record of rapidly prototyping ideas and applications using AI-powered APIs
Exceptional ability to translate complex technical concepts for technical and non-technical stakeholders
Exceptional presentation and communication skills with executives and leaders
Experience with data tooling and BI systems, including SQL, BigQuery, and Retool
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