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About the role
- API Deployment Manager helping major partners adopt Runway’s AI content-generation technology. Owning technical onboarding, expansion, escalations, and strategic API partnerships.
Responsibilities
- Own and maintain relationships with top API partners as their primary technical point of contact
- Own post-sale success, including onboarding, adoption, renewal, and expansion for key accounts
- Conduct technical discovery sessions and architect scalable, production-ready solutions
- Identify and prototype targeted new markets and product opportunities
- Develop deep functional and technical understanding of Runway products and roadmap
- Onboard partners to the API Developer Portal and support long-term expansion
- Triage and resolve technical escalations with Engineering
- Provide feedback to Product, Engineering, and Creative teams
- Analyze, track, and report partnership performance using BI tools and data
Requirements
- 5+ years of experience in technical customer-facing roles such as Solutions Engineering, Technical Account Management, or Developer Relations
- Experience engaging technical stakeholders at complex global organizations
- Experience leading complex implementations of Generative AI or traditional ML solutions
- Ability to drive measurable business outcomes
- Ability to manage multiple priorities and work autonomously in a fast-paced environment
- Track record of rapidly prototyping ideas and applications using AI-powered APIs
- Exceptional ability to translate complex technical concepts for technical and non-technical stakeholders
- Exceptional presentation and communication skills with executives and leaders
- Experience with data tooling and BI systems, including SQL, BigQuery, and Retool
- New York or San Francisco-based preferred
Benefits
- Competitive salary
- Equal opportunity to succeed
- Diverse and inclusive workplace
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