Senior Cloud Infrastructure Engineer managing operational excellence as part of the Infrastructure team for a tech company specializing in genomics workflows. A hands-on role focused on operational tasks, SRE work, and automation.
Responsibilities
Monitor, respond to, and resolve production incidents and operational issues
Manage routine operational tasks that currently consume team capacity (deployments, configuration changes, access management, maintenance windows)
Participate in on-call rotation: Share responsibility for after-hours production support
Work with support and development teams to troubleshoot and resolve platform issues
Execute and validate infrastructure changes in production environments
Update and improve documentation for operational procedures
Handle patches, upgrades, certificate renewals, and other recurring operational tasks
Monitor system health, respond to alerts, and maintain SLAs
Spot repetitive manual work and build automation to eliminate it
Create scripts, utilities, and self-service tools to reduce operational burden
Improve observability to catch issues before they become incidents
Reduce friction and manual steps in release and deployment workflows
Enable developers to handle routine tasks without infrastructure team involvement
Convert manual procedures into automated, repeatable infrastructure code (Terraform)
Leave behind improved runbooks, automation, and processes
Help quantify operational burden and demonstrate reduction over time
Free up permanent team members for strategic initiatives
Support development teams' infrastructure needs and unblock their work
Capture operational knowledge and procedures that exist only in people's heads
Provide clear documentation and knowledge transfer for systems and automation you build
Participate in team rituals: Standups, retrospectives, and planning to stay aligned with team priorities
Requirements
5-8 years of experience in infrastructure, platform, SRE, or DevOps engineering
Strong operational background: Experience managing production systems and handling incidents
Proven toil reduction skills: Track record of identifying repetitive work and automating it away
Strong expertise with cloud infrastructure (AWS strongly preferred)
Proficiency with infrastructure-as-code (Terraform required)
Experience with container orchestration (Kubernetes, Nomad, or similar)
Experience with service mesh and service discovery (Consul, Istio, or similar)
Experience with secrets management (Vault, Secrets Manager, or similar)
Strong understanding of monitoring, alerting, and observability
Comfortable with on-call work: Experience with incident response and production support
Proven ability to onboard quickly and become productive in new environments
Strong troubleshooting skills: Can diagnose complex system issues under pressure
Self-directed work style: Minimal supervision required for operational work
Bias for automation: Natural instinct to eliminate manual work.
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