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About the role
- Regional Nursing Manager overseeing clinical and operational performance across Quebec clinics. Leading nurses, patient-support programs, quality compliance, and new clinic launches for Canadian healthcare provider Sentrex.
Responsibilities
- Oversee regional performance of PerCuro clinics across Quebec and align operations with corporate and client strategic objectives
- Monitor and manage P&L performance across assigned clinics
- Support strategies enhancing clinical, operational, and financial performance
- Develop and execute continuous improvement initiatives with cross-functional teams
- Manage chair utilization, clinic capacity, and supply usage to maximize resources and reduce waste
- Provide in-person support for establishing new clinics, including equipment ordering and on-site setup
- Directly manage, recruit, mentor, and develop a regional team of nurses
- Develop nurse education, training, and clinic materials, including translation support
- Foster high performance, accountability, and patient-centered care
- Conduct performance reviews and implement individualized development plans
- Ensure programs meet patient enrollment, service delivery, revenue, and other key metrics
- Support nurses and resolve patient issues and service-related risks
- Administer infusions and injections, provide local shift coverage, and offer enhanced clinical support as needed
- Ensure quality assurance and compliance with regulatory and internal standards
- Oversee adherence to program materials, SOPs, guidance documents, and RACI charts
- Drive adherence to the Quality Management System, including CAPAs, deviations, and client updates
- Perform additional duties assigned by the Manager
Requirements
- Bachelor’s degree in nursing or equivalent
- Must be a Registered Nurse in good standing with the College of Nurses / Ordre des infirmières et infirmiers du Québec
- 3-5 years of leadership experience in healthcare or patient support programs
- Proven experience managing nursing staff
- Strong knowledge of infusion services, specialty medications, and patient support program operations
- Excellent communication, negotiation, and interpersonal skills
- Ability to influence and engage stakeholders at all levels
- Ability to lead through change and manage competing priorities in a dynamic, fast-paced environment
- Exceptional organizational skills
- Ability to build effective working relationships with colleagues, management, and stakeholders
Benefits
- Competitive salary and generous vacation entitlement
- Wellness Program (5 paid days off for your well-being!)
- Paid Sick Days
- Competitive Benefits Package including Dental & Extended Health Benefits, AD&D, LTD & Employee/Dependent Life Insurance
- Employee & Family Assistance Program
- RRSP Matching Program
- Employee Development Program
- Industry-leading, in-house corporate training offered throughout the year
- Flexible working environment that promotes a healthy work-life balance
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