Director leading IT and cybersecurity operations for the Azrieli Foundation, a Canadian philanthropic organization. Assessing technology risks, overseeing infrastructure, vendors, incident response and executive technology strategy.
About the role
- Supervisor reporting to the Manager of Parking and Security at Scarborough Health Network hospitals. Responsible for supervising on-duty Security Guards and ensuring customer-focused services.
Responsibilities
- The Supervisor reports to the Manager of Parking and Security.
- They are responsible for the effective day-to-day supervision of all on-duty Security Guards.
- They shall advise, assist, and direct them in a constructive manner as required.
- The Supervisor ensures that the Security Department provides high quality, customer-focused services according to the SHN mission, vision, and values.
- They ensure that all calls for service and complaints are attended in a professional and timely manner, and that a record of such actions is accurately maintained.
- They are also supportive of all proactive programs that have been implemented and shall identify and develop strategies to meet present and future requirements.
- The position enforces departmental expectations through regular on-site presence, regular inspections and investigations, and coaching.
- The supervisor supports the Manager with procurement efforts and processes.
- The Supervisor may operate as a delegate for the Manager during periods of absence and high acuity of work.
Requirements
- A minimum of five (5) years of Security experience working within a hospital environment.
- A minimum of two (2) years of Supervisory experience working within a unionized environment.
- Have a post-secondary Diploma or Degree from an accredited institution on the subject of Security or Policing.
- Experience with operational and contractual relationships between external security providers and clients.
- Belong to a relative professional association such as IAHSS and ASIS (preferred).
- Have a valid Ontario Security Licence.
- Hold a valid Driver’s Licence and have access to, and regular use of personal vehicle, travel between sites may be required at times.
- Police and Criminal background check required (VSC).
- Position requires regular and rotational on-call availability.
- Schedule flexibility (available for morning, evening, and night shifts when required).
- Working knowledge of Provincial and Municipal legislation and regulation in the area(s) of Security and Healthcare.
- Thorough and complete knowledge of all Emergency Codes, and a demonstrated understanding of Emergency Management, and Crime Prevention technique.
- Working knowledge of security operations and procedures.
- Excellent communication, documentation, interpersonal and teamwork skills.
- Demonstrated ability to train, instruct and coach staff.
- Organized and able to write routine correspondence; including, logs, reports, and produce/ maintain procedural documents and standing orders.
- Technologically competent in a variety of access control platforms, CCTV, reporting software and Excel based applications.
- Assume the lead role in response to incidents occurring on the shift and coordinating follow-up actions as necessary, including incident debriefs.
- Maintain inventories, records and communicate discrepancies to management.
- Perform regular inspections, initiate and participate in investigations relating to employee performance, and enforce departmental expectations.
- Participate in committees and work collaboratively with leaders from different disciplines.
- Other duties as assigned.
Benefits
- Defined Benefit pension plan through the Healthcare of Ontario Pension Plan
- Comprehensive insured benefits package including health and dental benefits
- New Graduate Initiative Enroute Program
- Critical Care Sponsorship Program
- Employee Discount and Incentive Programs
- Employee and Family Assistance Program (EFAP), along with other comprehensive wellness offerings, including our Spiritual Care team of registered psychotherapists for spiritual, religious or emotional care; mental health supports; and on-site wellness rounding
- Recognition events
- Leadership Development and Learning Programs
- Tuition Assistance Program
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