DevOps Engineer building AWS platforms, CI/CD pipelines, and infrastructure automation for SWTCH’s North American EV charging solutions. Improving deployment reliability, observability, and cloud architecture.
About the role
- DevOps Engineering Manager leading DevOps practices and team development at DonorPerfect Canada. Empowering nonprofits through innovative software-as-a-service solutions to thrive and make an impact.
Responsibilities
- Lead, mentor, and grow a high-performing DevOps team focused on impact, ownership, and continuous improvement
- Develop and execute a strategy to upskill and transform traditional operations staff into modern DevOps practitioners
- Foster a culture of automation, accountability, and engineering excellence
- Partner closely with Engineering and Product leadership to align platform capabilities with delivery goals
- Serve as a key contributor to the Development Leadership Team, shaping engineering direction, standards, and practices
- Manage team performance through regular 1:1s, coaching, feedback, and career development planning
- Communicate effectively with both technical and non-technical stakeholders to drive alignment and outcomes
- Define and execute a clear DevOps strategy aligned to business priorities and product goals
- Champion best practices across CI/CD, observability, reliability, and security
- Establish and track KPIs for delivery performance, reliability, and operational efficiency
- Drive improvements aligned to engineering performance metrics (e.g., deployment frequency, lead time, change failure rate, uptime)
- Continuously improve deployment speed, system stability, and developer experience
- Lead major DevOps and infrastructure initiatives from design through production readiness
- Architect, implement, and optimize CI/CD pipelines to enable fast, reliable, and repeatable software delivery
- Serve as a technical authority on pipeline design, automation, and release engineering practices
- Standardize and scale build, test, and deployment processes across engineering teams
- Drive an automation-first mindset to eliminate manual processes and reduce operational overhead
- Lead and mature Infrastructure as Code practices using tools such as Terraform, Ansible, CloudFormation, Terragrunt, and Bicep
- Design and manage scalable, secure, and resilient cloud infrastructure across Azure and AWS
- Ensure consistency, repeatability, and governance across environments
- Ensure infrastructure supports high-performing, scalable online experiences, including peak donation and campaign traffic
- Provide architectural guidance and governance for platform and infrastructure decisions
- Establish and enforce cloud cost governance practices across Azure and AWS
- Implement cost visibility and accountability across engineering teams
- Monitor, analyze, and optimize cloud spend to ensure efficient resource utilization
- Partner with Finance and Engineering leadership to align infrastructure investments with business value
- Ensure high availability, performance, and scalability of production systems, supporting uptime targets and minimizing production incidents
- Ensure production systems reliably support critical customer-facing experiences, including online donation platforms
- Own monitoring, alerting, and incident response practices to ensure rapid detection and effective resolution
- Embed DevSecOps principles into pipelines and infrastructure
- Drive proactive improvements in system reliability, resilience, and operational readiness
Requirements
- 10+ years of experience in engineering, infrastructure, or DevOps roles
- 3+ years of experience leading DevOps or platform teams
- Deep expertise in CI/CD systems (e.g., Azure DevOps, GitHub Actions)
- Strong experience with Infrastructure as Code (Terraform strongly preferred)
- Experience with cloud platforms (Azure and/or AWS)
- Strong background in automation, scripting, and distributed system design
- Experience with containerization and orchestration (Docker, Kubernetes)
- Proven ability to lead teams, influence engineering culture, and drive organizational change
- Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience
- Experience working in SaaS or product-led environments preferred
- Experience transforming traditional operations teams into DevOps organizations preferred
- Experience with observability tools (e.g., New Relic, Datadog, Prometheus, Grafana) preferred
- Familiarity with security and compliance in cloud environments preferred
- Strong understanding of the software development lifecycle (SDLC) and Agile methodologies
Benefits
- Paid time off and volunteer days
- Group Insurance through Sun Life
- Simplified Pension Fund
- Annual Wellness Equipment Reimbursement
- Professional Development and Education Assistance
- Matching gifts program
- Employee Assistance and Wellness Programs
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