About the role

Forward Deployed Engineer working with law firms to implement AI solutions into their workflows. Responsible for enterprise deployments and enhancing customer experience with Spellbook.

Responsibilities

Own enterprise deployments end-to-end: Partner with customers to understand legal workflows and technical environments; lead implementations in complex organizations; translate ambiguous requirements into production systems.
Build integrations and AI-native workflows: Integrate Spellbook with document management systems (e.g. iManage, NetDocuments), identity systems, and internal APIs. Design and implement workflow-heavy solutions (approvals, routing, permissions, auditability) tailored to real enterprise constraints and tools.
Tailor and extend the product for customers: Tune model inference, augment context, and adapt the product experience to meet specific customer needs across deployments.
Drive adoption and impact: Work closely with end users (lawyers and legal ops), iterate rapidly based on feedback, and ensure solutions are reliable, performant, and actively used.
Feed insights back into the platform: Identify repeatable patterns across deployments and influence core roadmap and platform capabilities by turning custom work into scalable features.

3–7 years of experience building and shipping production software systems.
Strong backend or full-stack engineering experience.
Experience building APIs and integrating with external systems.
Experience working with cloud environments (AWS, GCP, or Azure).
Exposure to LLM systems (e.g. RAG, prompting, evaluations).
Comfortable working directly with enterprise customers.
Strong ownership, with the ability to take vague problems from definition to shipped solution.

Access our company-paid group benefits for you and your family, with $1,000 towards mental health support
Disconnect during our holiday closure and take advantage of our generous time off policies throughout the year
Enjoy monthly paid meals, an annual wellness allowance to support your well-being and parental leave top-ups as your family grows
Secure your stake in our success; you’ll receive competitive stock option grants as a pivotal early employee