Technical Product Manager scaling Caseware's fintech cloud platform services. Defining APIs, integrations, and data capabilities with engineering and product teams.
About the role
- Product Manager overseeing the underwriting and originations roadmap for Spring Financial. Managing automation of loan decisions and driving product strategy in a fintech environment.
Responsibilities
- Own the underwriting and originations roadmap.
- Maintain a defensible priority order tied to business goals, credit and risk constraints, team capacity, and documented trade-offs.
- Drive the shift from manual to automated.
- Replace manual underwriting and origination steps with automated decisioning, measure the result against the process it replaced, and keep a human in the loop for the cases that still need one.
- Own the platform’s API surface.
- Design new APIs following Spring's domain modeling approach, invoke and test API calls directly, and catch integration issues before they reach QA.
- Test your own product end-to-end.
- Walk loan journeys from application through decision to origination, validate that what shipped matches what was intended, and manage issue tracking across engineering, QA, credit, risk, and operations to drive work to resolution.
- Write complete requirements.
- Include acceptance criteria, edge cases, API and data notes, validation plans, and rollout considerations.
- Run alignment sessions that produce documented decisions.
- Coordinate across credit, risk, engineering, design, QA, and operations, and resolve priority conflicts rather than letting ambiguity drag.
- Maintain a discovery cadence.
- Draw on user feedback, support patterns, operational metrics, and competitive benchmarks, and synthesize them into roadmap decisions.
- Find AI product opportunities.
- Identify where AI can improve decision quality, automation, or operational productivity, with credible rationale for each.
- Own domain KPIs.
- Connect at least one initiative per review period to a documented outcome, and mentor L1 product managers.
Requirements
- Demonstrated ability to own a product roadmap and lead cross-functional delivery with independently defensible prioritization decisions.
- Able to design APIs aligned with an architectural modeling approach, invoke and test API calls directly, and contribute meaningfully to API contract and data model decisions.
- Able to explain how a feature delivers value, how it is technically implemented, and how it compares to competitor offerings.
- Experience running alignment sessions that produce documented decisions across business, engineering, design, QA, credit, risk, and operations.
- A track record of driving structured outcomes across competing priorities when the problem is not yet well defined.
- Experience shipping features that handle sensitive financial or customer data with appropriate security and compliance controls.
- Proven use of AI tools for discovery, research, and identifying product opportunities.
- A track record of connecting product initiatives to measurable business results.
Benefits
- Comprehensive benefits package, including extended health, dental, and vision coverage — with 100% of monthly premiums covered by the Spring.
- GRSP matching program to support your long-term financial goals.
- A modern, collaborative workspace in the heart of downtown Vancouver.
- Ongoing career growth opportunities
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