Oracle analytics consultant leading reporting and dashboard implementations for Huron’s transformation clients. Managing analytics workstreams, client relationships, and integrated Oracle ERP solutions.
About the role
- Client Care Associate creating exceptional customer experiences for Steele Auto Group. Delivering support via phone, email, conducting outbound calls, and maintaining customer records.
Responsibilities
- Deliver top-notch customer experiences over phone, email, or any other channel
- Deliver friendly, helpful, and professional support to customers
- Schedule appointments and remind customers about upcoming service needs
- Manage workload and juggle priorities with ease
- Follow up on inquiries and proactively solve issues
- Keep customer records up to date and handle confidential info
- Collaborate with dealerships to ensure seamless communication and customer service
- Conduct outbound calls to proactively reach customers and help drive business to dealerships
- Handle inbound inquiries, assist customers with booking appointments
Requirements
- Tech-savvy with strong computer skills and Microsoft Office know-how (Outlook, Excel, Word)
- A people person with a passion for great service and the experience to prove it
- Great communication skills, good at listening and making yourself understood
- Organized, with the ability to juggle priorities without dropping the ball
- Motivated, detail-oriented, and ready to bring your A-game every day
- Comfortable multitasking in a fast-paced environment
Benefits
- 100% Matched Retirement Savings Plan – maximum of 4% after just 3 months and a maximum of 5% after 5 years
- Flexible Health & Dental Plans – choose from six cost-shared plans tailored to your lifestyle
- Mental Health & Wellness Support – 24/7 confidential support through EFAP
- Employee Discounts – on vehicle purchases, parts, and service
- Work Boot Reimbursement – reimbursement immediately, no waiting required!
- Access to Steele University – engaging, role-specific training with progress tracking
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