Agile Program Delivery Manager

Posted 4 weeks ago

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About the role

  • Agile delivery manager advancing Sun Life’s digital marketing transformation. Coaching marketing teams, managing portfolios, and accelerating digital client engagement initiatives.

Responsibilities

  • Champion agile ways of working across the GRS Marketing team
  • Enable delivery of digital client engagement initiatives
  • Identify opportunities to accelerate and improve marketing processes, outputs, and digital marketing strategy
  • Facilitate sprint planning, refinement, stand-ups, backlog management, and other Agile ceremonies
  • Guide the Agile marketing team and stakeholders in Agile principles and methodologies
  • Provide project management and capacity utilization planning, including forecasting
  • Support campaign goals, client stories, team backlogs, time-boxed deliverables, campaign development, and testing
  • Capture effort levels, timelines, resourcing, and budgetary requirements for digital strategy portfolio initiatives
  • Lead issue and roadblock resolution with cross-functional partners
  • Engage stakeholders and leadership to maintain team progress and momentum
  • Troubleshoot escalated issues, identify root causes, and implement resolutions
  • Lead management and implementation of digital strategy initiatives and marketing technology, including POCs and implementations
  • Coach team members to optimize contributions and maximize campaign ROI

Requirements

  • 5+ years' experience in agile practices and coaching dynamic teams with proven results and deliverables
  • 3+ years as part of a high-performance marketing organization
  • Subject matter expert in agile practices (Scrum framework)
  • High level of accountability
  • Collaboration, leading through influence, relationship building across diverse groups and teams
  • Able to gather and prioritize information for quick, informed decisions
  • Experience spanning ideation through development and execution
  • Advocate for using capacity to optimize OKR and customer experience
  • Strong negotiation skills and willingness to challenge and be challenged
  • Experienced in backlog building, burndown tracking, etc

Benefits

  • Competitive salary and bonus program, based on market scale
  • Flexible group insurance program starting on your first day of work
  • Share Ownership Program with employer matching contributions
  • Hybrid work flexibility from the office and virtually
  • Accommodation support for persons with disabilities
  • AI-supported candidate sourcing, screening, and interview scheduling

Job title

Job type

Full Time

Experience level

Mid levelSenior

Salary

CA$80,000 - CA$128,000 per year

Degree requirement

No Education Requirement

Location requirements

HybridWaterlooCanada

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