AVP, Operational Risk Transformation

Posted 4 days ago

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About the role

  • Sun Life AVP leading enterprise operational risk transformation across financial services. Modernizing frameworks, risk appetite, KRIs, analytics, governance, and regulatory alignment globally.

Responsibilities

  • Lead development and execution of the multi-year Corporate Operational Risk Management Transformation Roadmap
  • Design and implement future-state operational risk capabilities aligned to ISO 31000, OSFI E-21 principles, and leading industry practices
  • Drive enterprise-wide adoption of enhanced operational risk methodologies, standards, and governance
  • Establish target-state operational risk processes, accountabilities, and operating model improvements
  • Lead enhancement of the Operational Risk Management Framework and maintain operational risk standards, methodologies, and guidance
  • Drive consistency of operational risk practices across Business Groups and Corporate Functions
  • Identify framework gaps and lead remediation activities
  • Lead redesign and enhancement of the Operational Risk Appetite Framework
  • Develop enterprise KRI standards and measurement methodologies
  • Establish approaches for risk appetite calibration and attribution across Business Groups
  • Develop quantitative and qualitative approaches for measuring operational risk exposure
  • Incorporate industry benchmarking and external data into risk measurement methodologies
  • Provide independent 2LOD oversight, review, and challenge of operational risk management practices
  • Ensure consistent application of enterprise policies, standards, and methodologies
  • Challenge risk assessments, remediation strategies, KRI design, threshold calibration, and issue management activities
  • Escalate material concerns, thematic issues, and emerging risks to senior management
  • Lead enhancement of operational risk reporting, analytics, and management information capabilities
  • Develop risk intelligence capabilities to support executive and Board decision-making
  • Drive adoption of data-driven approaches to operational risk management
  • Partner with Technology teams to evaluate emerging capabilities, including AI-enabled risk management solutions
  • Monitor evolving regulatory expectations and industry practices
  • Lead operational risk transformation activities arising from regulatory reviews and examinations
  • Represent Sun Life in external industry forums, benchmarking activities, and operational risk working groups
  • Partner with Executive Leadership, Business Groups, Corporate Functions, Technology, Finance, Internal Audit, and external advisors
  • Report to the Vice President, Corporate Operational Risk and Resilience

Requirements

  • University degree and professional designation with 10+ years of relevant experience, or equivalent combination of education and experience
  • 10+ years of operational risk management experience in a financial services organization
  • 5+ years leading enterprise transformation programs and strategic initiatives
  • Professional designations such as CRM, FRM, PRM, CPA, CFA, CIA, or equivalent are preferred
  • Experience within a federally regulated financial institution is strongly preferred
  • Deep knowledge of Operational Risk Management Frameworks
  • Knowledge of ISO 31000 Risk Management Principles
  • Knowledge of OSFI E-21 Guideline
  • Knowledge of BCBS Principles for Operational Risk Management
  • Knowledge of COSO Enterprise Risk Management Framework
  • Knowledge of Risk Appetite and KRI frameworks
  • Knowledge of operational risk measurement methodologies
  • Experience developing enterprise risk metrics, KRIs, and risk appetite programs
  • Experience leading cross-functional transformation initiatives
  • Ability to influence senior executives and drive organizational change
  • Strong analytical, strategic thinking, and problem-solving capabilities
  • Exceptional stakeholder management and communication skills
  • Proven track record of building and leading high-performing teams
  • Experience leveraging data, analytics, and emerging technologies, including AI-enabled risk management solutions

Benefits

  • Hybrid work arrangement with flexibility to work from the office and virtually based on business, Client, and employee needs
  • Incentive plans for eligible employees, with payments subject to individual and company performance
  • Accommodation support during the application process
  • Alternative-format job postings upon request

Job title

Job type

Full Time

Experience level

Lead

Salary

CA$140,000 - CA$225,000 per year

Degree requirement

Professional Certificate

Location requirements

HybridTorontoCanada

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