Analyste soutien technique résolvant les incidents SQL, Java et intégrations pour le logiciel infonuagique de Tecsys. Soutien aux hôpitaux, pharmacies et distributeurs grâce au diagnostic et à la collaboration interne.
About the role
- Junior Technical Analyst transforming raw data into actionable insights using Tableau and Excel at Sun Life. Collaborating with stakeholders to maintain dashboards and support reporting initiatives.
Responsibilities
- Develop and maintain analytics dashboards tracking operational performance across business areas using Tableau and Excel
- Deliver recurring reports including weekly Wealth Operations performance metrics and quarterly Client Scorecards
- Build ad hoc analytics solutions for diverse needs—from workforce forecasting to bot performance tracking
- Support compliance initiatives through Excel and Power Query development
- Collaborate with stakeholders to refine reports and ensure business alignment
- Optimize processes by identifying and implementing continuous improvements
Requirements
- Bilingualism (French, English, both oral and written) required for Quebec only
- Proficiency with Tableau or similar BI tools (or strong willingness to learn)
- Strong Excel skills including formula development and data manipulation
- Analytical mindset with meticulous attention to detail
- Self-starter who thrives in collaborative, fast-paced environments
- Ability to juggle multiple priorities and stakeholder needs
- Quick learner eager to develop technical expertise in analytics and business intelligence
- Problem-solver who communicates effectively across technical and non-technical audiences
- Preferred: Experience with or willingness to learn Power Query and dashboard design
Benefits
- Diversity and inclusion initiatives
- Flexible work arrangements
- Professional development opportunities
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