Junior Technical Analyst transforming raw data into actionable insights using Tableau and Excel at Sun Life. Collaborating with stakeholders to maintain dashboards and support reporting initiatives.
Responsibilities
Develop and maintain analytics dashboards tracking operational performance across business areas using Tableau and Excel
Deliver recurring reports including weekly Wealth Operations performance metrics and quarterly Client Scorecards
Build ad hoc analytics solutions for diverse needs—from workforce forecasting to bot performance tracking
Support compliance initiatives through Excel and Power Query development
Collaborate with stakeholders to refine reports and ensure business alignment
Optimize processes by identifying and implementing continuous improvements
Requirements
Bilingualism (French, English, both oral and written) required for Quebec only
Proficiency with Tableau or similar BI tools (or strong willingness to learn)
Strong Excel skills including formula development and data manipulation
Analytical mindset with meticulous attention to detail
Self-starter who thrives in collaborative, fast-paced environments
Ability to juggle multiple priorities and stakeholder needs
Quick learner eager to develop technical expertise in analytics and business intelligence
Problem-solver who communicates effectively across technical and non-technical audiences
Preferred: Experience with or willingness to learn Power Query and dashboard design
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