Key member in Cyber Security program supporting operational services at Sun Life. Engaging in ticket management, process improvements, and team collaboration to enhance security.
Responsibilities
Ensure the Cyber Security capabilities and protection mechanisms are running well
Manage the ticket queue and provide initial support for problems and ticket intake, triage and either resolve or forward to the appropriate operational team to resolve/investigate
Follow templates to smoothly transition and operationalize each project as the implementation phase ends
Document, update and maintain cyber security playbooks, policies and knowledge base articles used to support the established Incident Management and CSIRT processes
Provide technical skills and as Subject Matter Expert in various security technologies
Collaborate with other security platform, operations, and investigation teams to ensure the service meets the end requirements
Communicate operational issues, status, and escalations
Continuously verify that the appropriate controls are in place to protect the organization against cyber security risks
Continuously improve internal processes
Requirements
Currently enrolled in a university degree or college diploma program in Computer Science, Information Systems, or Information Technology
Prior experience in cybersecurity or the IT industry
Professional designation in IT security (such as CISM, CISSP, CISA) is considered an asset
Familiar with Cyber Security frameworks (NIST, MITRE) and security tools and services
Senior IT Security Engineer at NEAR Foundation leading information security program and compliance initiatives. Partnering with IT teams for secure architectural design and risk management.
Bilingual Security Director for International SOS driving revenue growth of health security subscription services in Canada. Supporting consulting, training, and managed services with trusted client relationships.
Program Manager driving complex engineering projects within the Product Security organization at CrowdStrike. Collaborating cross - functionally to ensure timely delivery of security solutions across product portfolios.
Security Engineer focused on matching technology opportunities with customer business objectives at Tenable. Delivering technical presentations and driving successful customer engagements in cybersecurity solutions.
Business Development & Capture Lead for Global Spatial Technology Solutions driving revenue growth in defence sector. Engaging senior stakeholders and leading proposal development across global markets from a remote location.
IT & Security Specialist managing IT operations, security, and infrastructure for Senstar, a leader in security technology. Hands - on role blending end - user support, cybersecurity, and infrastructure management.
HR Systems Security Specialist responsible for design, configuration, and administration of security within Workday and SAP. Collaborating with HR and stakeholders to ensure effective access design and compliance.
Cybersecurity advisor working within the DCYB to develop IT security measures. Collaborating with teams to fortify cybersecurity posture and ensuring data protection for citizens.
Consultant in remuneration and occupational health and safety at the Quebec Federation of Municipalities. Ensuring employee needs match organizational requirements and promoting a safe work environment.
Cybersecurity Administrator providing operational support for compliance activities in information security. Assisting vendor risk management, audit coordination, and vulnerability tracking.