About the role

Senior Director of AI transforming SurveyMonkey's products with AI technology and data science strategy. Defining product alignment while leading Data Science and Machine Learning teams.

Responsibilities

Define and execute the long-term data science strategy
Act as the primary liaison between Product Management and the Data Science team
Support the charge in migrating SurveyMonkey from a traditional SaaS product to an AI-first platform
Drive the strategy for integrating and leveraging Large Language Models and advanced Natural Language Processing techniques
Set the technical standards for model development, deployment, monitoring, and maintenance
Lead, mentor, and inspire a high-performing team of data scientists and machine learning engineers
Recruit top-tier data science talent, manage performance, and define career progression paths

10+ years of progressive experience in data science
significant experience with AI/ML platforms
at least 5 years in a Director level leadership role managing and scaling data science or machine learning teams in a commercial software environment
experience building or leading AI/ML platforms in a Cloud Environment like AWS
extensive practical experience with and deep theoretical understanding of machine learning algorithms, statistical modeling, and experimental design
demonstrated experience in applying, fine-tuning, and integrating Large Language Models and advanced Natural Language Processing techniques into production systems
exceptional ability to translate ambiguous or high-level product needs into concrete, defensible data science problems and solutions
Master’s degree or PhD in Computer Science, Statistics, Mathematics, or a related quantitative field