Senior business analyst supporting Canadian government and public-sector technology transformation initiatives. Managing requirements, governance, risk, process modernization, and executive stakeholder engagement.
Responsibilities
Provide business analysis services for complex business and technology initiatives involving diverse stakeholders
Elicit, analyze, document, validate, prioritize, and manage business, functional, non-functional, process, and data requirements
Facilitate requirements gathering through interviews, workshops, focus groups, and stakeholder consultations
Establish and maintain end-to-end requirements traceability from business objectives through implementation and operational transition
Develop use cases, business rules, process models, data models, workflows, and requirements specifications
Assess complex business problems, opportunities, risks, and strategic objectives
Conduct current-state and future-state analysis to identify process improvement and service modernization opportunities
Support transformation, modernization, migration, and enterprise-wide change initiatives
Evaluate alternatives, develop recommendations, and support decision-making
Develop and maintain business analysis governance frameworks, standards, policies, processes, and quality controls
Create business cases, cost-benefit analyses, feasibility studies, options analyses, decision papers, risk assessments, and executive briefings
Identify, analyze, document, and manage risks, issues, assumptions, dependencies, constraints, and mitigation strategies
Ensure compliance with project management, enterprise architecture, system development, and governance requirements
Maintain documentation, approvals, traceability artifacts, governance decisions, and audit records
Develop and monitor performance measures, benefit realization metrics, and post-implementation evaluations
Engage and manage relationships with stakeholders, executive sponsors, project teams, vendors, external partners, and technical resources
Facilitate discussions and decision-making among business, technical, and executive stakeholders
Prepare and deliver executive briefings, presentations, status reports, recommendations, and stakeholder communications
Support business readiness and organizational change initiatives
Collaborate across cross-functional teams to deliver results within established timelines
Requirements
5+ years of work experience
Extensive experience providing business analysis services for complex business and technology initiatives
Expertise in requirements elicitation, analysis, documentation, validation, prioritization, and management
Experience facilitating workshops, interviews, focus groups, and stakeholder consultations
Strong analytical and critical thinking capabilities
Experience conducting current-state and future-state analysis
Proven risk identification, analysis, and mitigation experience
Experience working within structured project management and governance environments
Strong facilitation and stakeholder management skills
Proficiency with Microsoft 365, Microsoft Teams, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Visio, Azure DevOps, business modelling tools, and IBM DOORS or equivalent
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