Data Analytics Manager powering Synctera’s embedded banking and Banking-as-a-Service platform. Building dashboards, data pipelines, and insights across fintech customer and transaction data.
Responsibilities
Serve as a go-to analytical resource across data domains such as customer onboarding metrics and transaction behavior
Design, implement, and maintain analytical frameworks, dashboards, and KPI metrics
Optimize reporting workflows and data pipelines to improve data accessibility, consistency, and reporting efficiency
Train, mentor, and upskill colleagues on analytics tools, query techniques, and best practices
Own and design analytical project scope from concept to completion and drive on-time execution
Set and communicate priorities with stakeholders
Identify and communicate blockers or changes to timelines and priorities
Influence peers and project collaborators to maintain alignment on project scope and milestones
Operate effectively in ambiguous situations and establish clarity through creative solutions
Plan and complete complex assignments independently, resolving conflicts and analytical hurdles
Achieve stakeholder buy-in and alignment on analytical approaches and recommendations
Coordinate cross-functional projects involving internal and external stakeholders
Lead collaboration across departments including Engineering, Product, Payment Operations, Compliance, and Finance
Deliver technically sound, high-rigor insights that drive measurable business impact
Requirements
4+ years of data analytics experience demonstrating mastery in quantitative analysis, business intelligence, and reporting infrastructure as an individual contributor
Solid understanding of core FinTech, banking infrastructure, or payment data, specifically onboarding conversion funnels, transaction behavior, or partner/account metrics
Advanced proficiency in SQL and data modeling
Strong experience building scalable dashboards and visual reports in modern BI tools, such as Looker or Tableau
Working familiarity with analytical scripting languages, such as Python or R
Proven ability to operate autonomously in fast-paced or ambiguous environments, defining project scopes, setting priorities, and driving solutions to completion
Excellent communication skills with demonstrated success leading cross-functional collaborations and achieving alignment among diverse stakeholders
Rigorous attention to detail, metric accuracy, and data governance best practices
Must be located and authorized to work in the US or Canada
Synctera does not sponsor applicants for work visas
Benefits
100% employer paid medical, dental, and vision benefits for US and Canadian employees and dependents
Employer contribution to HSA for US employees
Annual HCSA and generous extended health care coverage for Canadian employees and dependents
401(k) for US employees and RRSP for Canadian employees
Mental health resources available for all employees
Unlimited paid time off
Generous paid new parent leave program
Home office setup stipend
Stock options program for all employees
Growth potential and opportunity to have a significant impact at an early stage of our company's journey
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