Remote Centralized Support Associate at BMO, providing bilingual administrative and investment support to Nesbitt Burns Advisory practices. Maintaining client relationships, accounts, documentation, and regulatory compliance during staffing gaps.
About the role
- Senior Associate delivering executive coaching, team programs, workshops, and 360 assessments for a boutique leadership development firm. Managing client relationships and contributing to business development across Canada.
Responsibilities
- Deliver one-on-one coaching to senior leaders and executives
- Lead team coaching programs combining structured learning, guided discussion, and individual follow-up
- Translate complex leadership challenges into practical development plans
- Customize and facilitate in-person and virtual workshops
- Lead 360 assessment debriefs and integrate feedback into ongoing coaching
- Serve as a trusted point of contact for client accounts
- Maintain strong client relationships
- Lead discovery conversations and follow up with prospective clients
- Identify opportunities to deepen partnerships
- Contribute to proposals and RFP responses through research, collaboration, and clear written communication
- Collaborate with colleagues to ensure quality, consistency, and alignment across engagements
- Take on other related responsibilities as needed
Requirements
- ICF credential (ACC, PCC, or MCC) and at least five years of experience as an executive coach or in a similar role; alternatively, a graduate degree in Psychology or Education and at least five years of professional experience in that field
- Presence to work with senior leaders
- Ability to coach individuals, facilitate groups, and lead thoughtful feedback conversations
- Clear and professional communication
- Ability to build trust quickly and use sound judgment when priorities shift or situations are complex
- Organized, accountable, and comfortable managing multiple client commitments with limited direction
- Strong written communication
- Proficiency with Microsoft Excel, Word, Outlook, and calendar management tools
- Experience managing a self-directed workload remotely
- Based in Canada
- Legally authorized to work in Canada
- Willingness and ability to travel frequently within Canada and internationally
Benefits
- Quarterly, team-based commission program tied to overall company performance, growth, and profitability
- Annual bonus based on individual performance
- Progressive approach to paid time off
- Remote work arrangement
- Equal opportunity and inclusive work environment
- Accommodation support during the application or interview process
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