Technical risk analyst assessing residential construction and builder performance for Tarion’s Ontario home warranty program. Reviewing sites, claims, interviews and underwriting risks.
Responsibilities
Analyze risk based on vendor/builder past performance
Meet with builders on-site to review construction practices and identify potential future claims risk
Recommend risk mitigation measures and better building practices
Provide builder education
Analyze files for claim reasons, outstanding reserves and trends, and communicate recommendations to underwriters
Liaise with warranty services
Analyze builder risk through new and existing builder interviews
Provide timely guidance to underwriters so builder files progress
Provide recommendations based on vendor performance reviews and interview findings
Review builder-conduct underwriting concerns and assist with analysis
Track and maintain statistical information
Generate reports and review initiatives
Complete day-to-day record keeping and scheduling
Communicate with builders, applicants, consultants, HCRA and enforcement or regulatory bodies as required
Support Tarion’s risk-based underwriting, inspection and consumer protection programs
Requirements
3 - 5 years’ construction related experience, preferably in freehold residential construction methods
Minimum community college graduate, in building science or construction related diploma
Practical experience with residential construction, including structural, HVAC, plumbing and building envelope
Technical understanding of building science, warranty risk, underwriting risk, and the relationship between construction practices, claims outcome, builder competency and future risk
Ability to read and interpret drawings, technical specification, inspection reports, warranty assessment reports and consultant reports
Ability to work independently and as part of a team within a dynamic environment
Superior communication, observation, negotiation, problem solving, analytical and conflict resolution skills
Ability to maintain confidences, exercise sound judgment and discretion and work collaboratively with others
Capacity to work in an empathetic and accessible manner, using effective communications to manage confrontational or stressful situations
Excellent time management and interpersonal skills
Comprehensive knowledge of the Ontario Building Code and construction practices in Ontario
Above average keyboarding and computer skills in Microsoft Office and Internet environments
Out-going self-starter with the ability to make decisions based on practical building knowledge
Valid Class ‘G’ driver’s license and reliable transportation is essential
Access to High Speed Internet connection in home office is essential
Ontario Building Code BCIN qualification in Legal (general) and Part 9 (home) would be considered an asset
Benefits
Competitive compensation program
Opportunities for learning and development
Employee discount program
Access to wellness programs
Employee Assistance Program tools and online resources to support well-being
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