Physical Security Technology Specialist

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About the role

  • Senior Physical Security professional at TC Energy supporting digital security platforms for facilities across North America. Responsible for technical maintenance and operational excellence in security systems.

Responsibilities

  • Provide subject matter expertise and day-to-day administration for Video Management Systems (VMS), Access Control, and related physical security platforms
  • Design, deploy, upgrade, commission, maintain, and troubleshoot digital physical security systems at field and office locations
  • Support and administer Access Management programs, including identification and access card issuance, lost card processes, and contractor badge requests
  • Maintain and update access control policies, restricted access records, and required approvals
  • Conduct monthly and quarterly access control audits and produce configuration and compliance reports
  • Own all application patching, server upgrade and Windows patching work
  • Provide SME-level operational technical support to the Threat Response and Communication Centre (TRAC2)
  • Collaborate extensively with internal IT teams (EUS, CSO, Network, Projects) and manage relationships with system integrators and vendors
  • Support innovation initiatives, technology roadmaps, and continuous improvement across the physical security product lifecycle
  • Maintain accurate documentation, standards, and system records while participating in corporate security reviews and initiatives

Requirements

  • University, college, or trade-school education in a related discipline, or equivalent experience
  • 7+ years of relevant experience supporting or designing physical security systems
  • Proven hands-on experience deploying, troubleshooting, and maintaining VMS and Access Control systems
  • Strong working knowledge of Microsoft operating systems and enterprise IT environments
  • Solid understanding of network systems and operational concepts
  • Experience working with ticketing systems, documentation tools, and operational support platforms (ServiceNow)
  • Strong analytical, problem-solving, communication, and stakeholder engagement skills
  • Strong understanding of network architecture across both logical (IP, VLANs, segmentation) and physical (field devices, controllers, cabling) layers
  • Understanding of SD-WAN and logical network segmentation principles
  • Working knowledge of ITSM metrics and service performance tracking
  • Ability to work cross-functionally with technical and non-technical stakeholders
  • Professional demeanor with strong interpersonal, documentation, and presentation skills
  • Capability to clearly translate technical security concepts into concise, actionable business communication
  • Process-oriented mindset with a focus on reliability, security, and continuous improvement
  • Hands-on experience with Genetec Security Center or similar enterprise physical security platforms
  • Experience with access control platforms such as Genetec, Lenel, C-Cure 9000
  • Familiarity with physical security hardware including cameras, access devices, intercoms, intrusion and detection systems
  • Physical Security or industry-recognized certifications (e.g., CPP, PSP)
  • Experience with system imaging, custom scripting, or proprietary OS deployment processes
  • Familiarity with project management, process improvement methodologies, or industry security standards.

Benefits

  • hybrid work model
  • flexible dress code

Job type

Full Time

Experience level

SeniorLead

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

C++ITSMServiceNow

Location requirements

HybridCalgaryCanada

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