Senior Physical Security professional at TC Energy supporting digital security platforms for facilities across North America. Responsible for technical maintenance and operational excellence in security systems.
Responsibilities
Provide subject matter expertise and day-to-day administration for Video Management Systems (VMS), Access Control, and related physical security platforms
Design, deploy, upgrade, commission, maintain, and troubleshoot digital physical security systems at field and office locations
Support and administer Access Management programs, including identification and access card issuance, lost card processes, and contractor badge requests
Maintain and update access control policies, restricted access records, and required approvals
Conduct monthly and quarterly access control audits and produce configuration and compliance reports
Own all application patching, server upgrade and Windows patching work
Provide SME-level operational technical support to the Threat Response and Communication Centre (TRAC2)
Collaborate extensively with internal IT teams (EUS, CSO, Network, Projects) and manage relationships with system integrators and vendors
Support innovation initiatives, technology roadmaps, and continuous improvement across the physical security product lifecycle
Maintain accurate documentation, standards, and system records while participating in corporate security reviews and initiatives
Requirements
University, college, or trade-school education in a related discipline, or equivalent experience
7+ years of relevant experience supporting or designing physical security systems
Proven hands-on experience deploying, troubleshooting, and maintaining VMS and Access Control systems
Strong working knowledge of Microsoft operating systems and enterprise IT environments
Solid understanding of network systems and operational concepts
Experience working with ticketing systems, documentation tools, and operational support platforms (ServiceNow)
Strong analytical, problem-solving, communication, and stakeholder engagement skills
Strong understanding of network architecture across both logical (IP, VLANs, segmentation) and physical (field devices, controllers, cabling) layers
Understanding of SD-WAN and logical network segmentation principles
Working knowledge of ITSM metrics and service performance tracking
Ability to work cross-functionally with technical and non-technical stakeholders
Professional demeanor with strong interpersonal, documentation, and presentation skills
Capability to clearly translate technical security concepts into concise, actionable business communication
Process-oriented mindset with a focus on reliability, security, and continuous improvement
Hands-on experience with Genetec Security Center or similar enterprise physical security platforms
Experience with access control platforms such as Genetec, Lenel, C-Cure 9000
Familiarity with physical security hardware including cameras, access devices, intercoms, intrusion and detection systems
Physical Security or industry-recognized certifications (e.g., CPP, PSP)
Experience with system imaging, custom scripting, or proprietary OS deployment processes
Familiarity with project management, process improvement methodologies, or industry security standards.
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