Market Development Manager leading financial product sales, member relationships, and team performance for Desjardins Ontario Credit Union. Driving strategic growth, service quality, talent development, and profitability.
About the role
- Managing TD Legal’s business applications, data platforms, and technology operations at TD, a major Canadian bank. Leading teams, change management, compliance, and scalable legal technology solutions.
Responsibilities
- Lead a team within the Legal Technology Enablement team in Toronto
- Manage TD Legal's technology stack from the legal business and operational standpoint
- Support Legal's Data and Technology roadmap
- Develop and implement configurations for efficient and scalable solutions across TD Legal
- Participate in strategic planning and ongoing operational management of the TD Legal Technology Stack
- Partner with the TD technology team to lead and coordinate upgrades and system updates
- Manage the team supporting the technology platforms
- Lead and manage Business Operations Practices supporting BAU processes for three or more applications
- Own deployment and change management for initiatives and projects across all project tiers
- Support projects in developing operating practices and integrating technology projects into operational processes
- Manage documentation for Business Operations and project artifacts, including Operations Manuals, BRDs, SRSs, and Test Plans
- Ensure adherence to privacy, legal, compliance, and Office of the Chief Data Officer requirements
- Establish relationships across business and technology partners, program managers, and project managers
- Ensure compliance and procedure guidelines to support satisfactory audit results
- Assess resources and capabilities and enhance the value delivered
Requirements
- Bachelor's degree in data management, Information Technology (IT) Management, Computer Science, or a related field
- 7+ years’ experience in supporting business applications, acceptance testing, business analysis focused on business requirements, and managing end-to-end application/technology change management within a North American financial services setting
- Ability to navigate and translate complex application and/or data issues into business terms
- Excellent analytical, problem-solving, and communication skills
- Ability to translate complex data concepts for non-technical stakeholders
- Experience in project management and managing multiple priorities and deadlines in a fast-paced environment
- A mindset of ownership, accountability, and business impact
Benefits
- Base salary
- Variable compensation
- Health and well-being benefits
- Savings and retirement programs
- Paid time off
- Banking benefits and discounts
- Career development
- Reward and recognition programs
- Regular career, development, and performance conversations
- Online learning platform
- Mentoring programs
- Training and onboarding sessions
- Accessibility accommodations during the interview process
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