Senior Manager leading commercial credit analysts, portfolios, and complex credit decisions at TD, a major North American bank. Driving risk-managed growth and team development.
Responsibilities
Lead, guide, coach, and develop a team of Credit Analysts
Oversee the overall credit portfolio and ensure structured deals meet risk policies
Structure and package competitive credit solutions to meet customer needs
Resolve customer operational and credit issues and handle escalations for significant risk matters
Develop and maintain relationships with internal and external partners
Analyze market, industry, and broader economic factors
Develop Centre of Influence strategies and relationships
Contribute to referral opportunities for internal Bank partners
Participate in network events to enhance the TD brand
Develop and implement business plans, growth strategies, and coaching plans for the Unit
Set service and control standards and monitor deliverables and results
Assess credit applications and review or approve credits within delegated limits
Monitor and control the portfolio within approved guidelines and operating procedures
Implement TD’s credit and operational risk management strategy
Ensure regulatory and compliance requirements are followed
Build and retain an engaged, diverse, and high-performing team
Foster colleague development, continuous learning, collaboration, and psychological safety
Develop strategic priorities and annual or long-term plans for the area
Set team targets, conduct ongoing coaching, and complete Quarterly Check-Ins
Manage employees in compliance with TD human resources policies and procedures
Report generally to the Unit Leader
Requirements
Undergraduate/Graduate degree and/or 10+ years of relevant experience
Experience in commercial credit management and oversight of moderate to highly complex commercial accounts
Knowledge of credit structuring, pricing, risk assessment, due diligence, and credit applications
Ability to operate within regulatory and compliance guidelines, policies, and procedures
Knowledge of credit and operational risk management strategies and controls
Knowledge of relevant industry issues, market conditions, and economic factors
Ability to manage and coach commercial credit analysts and customer service officers
Ability to develop and implement business plans, growth strategies, and operational team objectives
Ability to review and approve credits within delegated limits and make recommendations on other credits
Ability to manage portfolios, profitability, accountability, and operational efficiencies
Ability to recruit, develop, and retain diverse talent
Ability to manage employees in compliance with human resources policies and procedures
Must comply with applicable provincial employment regulations in Canada
Benefits
Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs
Regular career, development, and performance conversations with manager
Online learning platform
Mentoring programs
Training and onboarding sessions
Accessibility accommodations throughout the interview process
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