Managing AtkinsRéalis’ fire protection and life safety practice across Central and Western Canada. Leading clients, projects, proposals, technical delivery, and team growth.
About the role
- Senior manager leading TD’s enterprise ServiceNow data quality governance. Owning controls, remediation, certification, reporting, and teams for trusted financial technology systems.
Responsibilities
- Own and lead Data Content Manager as an enterprise capability across in-scope ServiceNow modules
- Establish and operate governance, controls, processes, and the team required to continuously measure and improve data quality
- Own the Data Content Manager strategy, operating model, roadmap, and ongoing operation
- Define and maintain the enterprise data quality rulebook and Data Content Manager blueprint inventory
- Translate business rules, control requirements, data definitions, and regulatory expectations into automated validations
- Operate deviation-management lifecycle, including scans, task generation, assignment, validation, closure, escalation, and reporting
- Lead field-level and group certification campaigns across ServiceNow modules
- Establish and execute first-line data quality assurance and control-testing programs
- Perform root-cause analysis of recurring or material data defects and track remediation commitments
- Support regulatory examinations, internal audits, risk assessments, and issue-remediation programs with traceable evidence
- Own data quality measurement frameworks, KPIs, dashboards, scorecards, and executive reporting
- Identify material trends and emerging risks and recommend corrective actions
- Partner with platform teams, module owners, data owners, technology leaders, architecture, infrastructure, security, risk, and audit
- Establish decision rights and accountability across data consumers, owners, and providers
- Build, lead, and develop a team responsible for blueprint engineering, data quality operations, certification, reporting, control testing, and stakeholder support
- Manage vendor or consulting resources where specialized expertise is required
Requirements
- Ten or more years of progressive experience in data quality management, data governance, technology asset management, configuration management, technology risk, or a related discipline
- Five or more years of experience leading teams or enterprise-scale programs in a large, complex organization
- Demonstrated ownership of a data quality, governance, configuration management, or ServiceNow platform capability
- Strong working knowledge of ServiceNow, including CMDB, APM, HAM, SAM, Technology Reference Model, or related modules
- Experience designing automated data quality rules, validation controls, remediation workflows, certification processes, and executive reporting
- Strong understanding of data quality dimensions including completeness, accuracy, validity, consistency, timeliness, uniqueness, ownership, and relationship integrity
- Experience establishing data ownership, stewardship, accountability, service levels, and escalation mechanisms across federated organizations
- Demonstrated control-testing capability, including test design, population or sample selection, evidence collection, issue identification, and defensible reporting
- Experience supporting internal audit, regulatory, compliance, or risk-management requirements in a regulated environment
- Strong analytical and problem-solving skills
- Strong executive communication skills and ability to translate technical data quality results into business and operational risk
- Proven ability to influence senior stakeholders and drive remediation across multiple teams
- Experience leading change, developing teams, and establishing new enterprise capabilities or operating models
- Preferred: financial services experience
- Preferred: ServiceNow certifications relevant to platform administration, CMDB, APM, HAM, or SAM
- Familiarity with the Common Service Data Model and ServiceNow relationship and dependency structures
- Experience with data profiling, querying, health dashboards, automated testing, or analytics tools
- Familiarity with technology asset lifecycle management, operational resilience, and regulatory expectations for trusted systems of record
- ITIL, COBIT, data governance, risk, audit, or related professional certification
Benefits
- Base salary and variable compensation
- Health and well-being benefits
- Savings and retirement programs
- Paid time off
- Banking benefits and discounts
- Career development
- Reward and recognition programs
- Regular development conversations, training programs, and performance conversations
- Online learning platform
- Mentoring programs
- Training and onboarding sessions
- Accessibility accommodations, including accessible meeting rooms and captioning for virtual interviews
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Tech skills
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Corporate H&S Manager leading advisors, safety systems, and risk - reduction programs for Keyera’s Canadian energy operations. Supporting facilities, projects, incident prevention, and regulatory compliance.
Resource Engagement Manager connecting Softchoice’s IT customers with consulting and staff augmentation talent. Driving North American opportunities, consultant selection, service delivery, and revenue growth.
Senior workers’ compensation case manager overseeing complex claims for Alight’s workforce benefits and absence - management clients. Coordinating return - to - work strategies, provincial boards, appeals, and rehabilitation interventions.
Workers’ Compensation Case Manager supporting Alight’s workforce health and absence - management clients. Managing injury claims, coordinating rehabilitation, and facilitating employee return - to - work plans.
Construction Manager overseeing safety, quality, scheduling, commissioning, and construction execution for Qualus power infrastructure projects. Leading field coordination across British Columbia.
Claims Manager guiding claims, delay analysis, and dispute resolution for Arcadis, a sustainable design and engineering consultancy. Supporting major Canadian infrastructure projects and contract teams.
Planned Giving Manager cultivating donors and securing legacy gifts for World Renew, a Christian organization working to end hunger and starvation worldwide.
Senior Manager leading commercial credit analysts, portfolios, and complex credit decisions at TD, a major North American bank. Driving risk - managed growth and team development.
Regional Business Manager leading Pfizer’s Ontario hospital and biosimilars business. Driving regional sales, customer planning, cross - functional execution, and team development.