Securities Advisor serving Québec members and clients through investment products and personalized financial solutions. Supporting branch operations, compliance, recruitment, and client service at Desjardins.
About the role
- Residential Field Claims Adjuster settling home insurance claims for TD Insurance in Ottawa. Inspecting property damage, determining coverage, estimating repairs, and negotiating contractor settlements.
Responsibilities
- Handle residential claims and meet with clients to provide guidance toward claim settlement
- Complete on-site inspections and scope damages
- Assign appropriate contractors or suppliers as required
- Analyze gathered information to determine coverage
- Provide personal and legendary client service with timely follow-ups
- Manage and settle residential claims according to operational standards
- Balance client and insurer needs when settling claims
- Complete estimates and negotiate with contractors on residential repairs
- Control expenditures on claim settlements
- Assist and help develop internal and external colleagues
- Complete ongoing industry accreditation and training
Requirements
- Thorough knowledge and understanding of home insurance policy coverage and claims adjudication
- Thorough knowledge of residential construction procedures/restoration practices
- Experience handling structural building damage claims
- Excellent verbal and written communication skills
- Good judgment in claim settlement
- Effective negotiation skills
- Superior interpersonal and communication skills
- Sound problem-solving and analytical skills
- Excellent organization and time management skills
- Clear Drivers Abstract
- Strong typing and computer skills
- Proficiency with Xactanalysis/Xactimate, Guidewire ClaimCenter and Microsoft Office
- AMF licensing considered an asset, or willingness to complete it within the first 12 months of employment
- Bilingualism in French and English considered a strong asset
- Ongoing industry accreditation and training required
Benefits
- Base salary of $66,800 - $94,300 CAD
- Health and well-being benefits
- Savings and retirement programs
- Paid time off
- Banking benefits and discounts
- Career development
- Reward and recognition programs
- Regular development conversations
- Training programs
- Online learning platform
- Mentoring programs
- Training and onboarding sessions
- Accessible meeting rooms and captioning for virtual interviews, as accommodations
- Inclusive, accessible and respectful workplace
Job title
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Experience level
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Degree requirement
No Education Requirement
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