L5 Technical Program Manager – SMB Business Intelligence

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About the role

  • Data leader in TELUS's SMB Business Intelligence team. Develop data strategies to enable marketing, product, and sales teams effectively manage customer insights.

Responsibilities

  • Collaborate with Business Stakeholders to develop data strategies and assets
  • Empower the Marketing, Product, and Sales teams to effectively manage the existing customer base, acquire new customers, and gain valuable insights into business performance
  • Own and deliver on core business 360 goals to enable the Agentic AI roadmap
  • Collaborate internally with data managers to ensure data and assets are developed in line with the overall mission
  • Collaborate externally with CIO in enabling data, tools and processes to support the roadmap
  • Create strategy, roadmap and key milestones documents
  • Share track and report on the progress with the leadership team
  • Raise awareness on risks, opportunities and resourcing required to execute on the roadmap

Requirements

  • Bachelor's Degree in Software Engineering, Computer Science, Business or related field
  • 6+ years in data and in leading cross-functional programs/projects
  • Strong knowledge in BI, Customer 360, Martech (Salesforce)
  • Experience with data modeling, ETL processes and data warehousing
  • Advanced experience in SQL, Python, BI tools and Cloud
  • Strong knowledge in AI (LLMs) and application from a data engineering perspective
  • Understanding of data privacy, CASL regulations
  • Great-to-have Team management
  • B2B experience
  • Certification on Google cloud or any other cloud platform
  • Telecom industry experience

Benefits

  • Comprehensive total rewards package highlighting competitive salary and bonus structures
  • Minimum 3 weeks of vacation
  • Flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

Job type

Full Time

Experience level

Mid levelSenior

Salary

CA$109,000 - CA$202,000 per year

Degree requirement

Bachelor's Degree

Tech skills

CloudETLPythonSQL

Location requirements

OnsiteTorontoCanada

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