QA Manager building AI - native automation frameworks and leading QA teams for Knotch’s AI - native website infrastructure. Improving testing, quality, and release confidence across cloud - based products.
About the role
- Bilingual QA Analyst testing TELUS Health’s healthcare technology solutions. Designing test cases, executing manual testing, and managing defects across Agile healthcare projects.
Responsibilities
- Communicate with Functional Leads, Business Analysts, Solution Designers, and Developers to clarify testing scope
- Analyze technical documents to identify high-level test scenarios and develop comprehensive test cases
- Create positive and negative test cases with expected results and test data
- Maintain and update test suites for new or changed functionalities
- Prioritize and execute manual test scripts
- Report defects, follow up on resolution, and perform retesting
- Report testing progress and flag risks to deadlines or quality
- Support and peer-review tasks of other QA resources, particularly less experienced team members
- Provide client support and training when required
- Deliver QA-related tasks according to defined standards and procedures
- Collaborate in Agile ceremonies on stable, long-term healthcare technology projects
- Mentor junior team members and contribute to the full software testing lifecycle
Requirements
- Bilingual proficiency in English and French with excellent written and oral communication skills
- University degree in computer science, mathematics, or related discipline
- Minimum 2 years of relevant Quality Assurance experience
- Detail-oriented mindset with strong analytical skills
- Ability to understand external customer requirements from a testing perspective
- Curious, disciplined, and creative approach to problem-solving
- Ability to approach problems using concepts and data in a structured manner
- Clear and constructive communication with technical and non-technical stakeholders
- Ability to think from users’ perspective
- Commitment to learning and professional growth
- Ability to work effectively in a remote/hybrid environment
- Availability to travel within Canada
- Intermediate knowledge of English required for interactions and English-only IT tools
- Experience in pension plan administration or financial services industry is an asset
- Experience using Azure DevOps for test management and defect tracking is an asset
- Experience with Selenium and Java is an asset
Benefits
- 100% remote work flexibility with optional office access (hybrid mode available)
- Full TELUS Health benefits package
- Pension plan with employer contribution
- Paid vacation and wellness days
- Performance bonus opportunities
- Leadership and mentorship opportunities
- Collaborative team environment
- Professional development
- Minimum 3 weeks of vacation
- Flexible benefits plan
- Generous company matched pension
- Career growth and learning & development opportunities
- Flexible schedule supporting work-life balance
- Opportunity to give back to communities in which we work, live and serve
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