Principal leading client relationships and delivery teams for Teragonia’s AI operating system for private equity. Driving engagement outcomes, account growth, and cross-functional analytics solutions.
Responsibilities
Own client relationships and serve as the trusted point of ownership for delivery and outcomes
Partner with the Managing Director on account strategy, execution, internal mobilization, and growth opportunities
Co-create opportunities with clients by connecting business priorities to firm solutions
Lead executive presentations, read-outs, and strategic conversations with C-suite clients
Navigate complex client situations and provide constructive, judgment-based guidance
Own engagement success across 3+ concurrent engagements from scoping through delivery
Remove obstacles, prioritize competing demands, and make decisions that keep engagements moving
Manage engagement economics, profitability, scope changes, and delivery risk
Draft and manage Master Service Agreement, Sales Order, and Change Order documentation and scopes of work
Lead, delegate to, coach, and develop Engagement Managers, Associates, and Analysts
Provide direction, feedback, and mentorship to direct reports
Participate in recruiting
Shape account targets and growth strategies with senior leadership
Build trusted advisor relationships with sponsors, C-suite executives, and operating teams
Identify cross-selling and upselling opportunities
Develop case studies and represent the firm at networking and industry events
Expand expertise in a selected industry, functional, or business domain
Guide teams on approach and quality using technical fluency while relying on specialists for hands-on execution
Collaborate with data engineers, software engineers, data scientists, and AI engineers
Stay current with industry trends and contribute to firm strategy and operational excellence initiatives
Requirements
Master's degree in Business Analytics, Business Administration, Accounting, Finance, or a related field, or equivalent professional experience
8–12 years of relevant experience, including leading client engagements and delivery teams
Proven track record owning senior client relationships and delivery for key stakeholders
Experience managing multiple complex engagements or workstreams simultaneously
Proven people leadership and development of high-performing team members
Strong business acumen and end-to-end understanding of client businesses
Excellent communication, interpersonal, and executive-presentation skills
Track record contributing to business development and account growth
Demonstrated ability to manage engagement economics and profitability
Comfort operating in data- and technology-driven environments
Recognized expertise in an industry vertical is preferred
Familiarity with private equity value creation playbooks and operating models is preferred
Ability to grow greenfield services revenue through upselling active engagements is preferred
Thought leadership through publications, speaking engagements, or industry recognition is preferred
Working familiarity with data and analytics concepts sufficient to lead technical delivery teams is preferred
Benefits
Competitive total compensation with market-benchmarked salary and bonus structure
Performance-based incentives and signing bonus, as applicable
Visa sponsorship may be available for eligible candidates in Canada
RRSP plan with employer contributions matching up to 6.0% of annual base salary
WSIB coverage as required by Ontario law
Company-sponsored training sessions, conferences, and certifications
Meal stipend for lunch at the office and dinner when working past 7 pm, subject to a limit
Fitness and wellness stipend, including gym memberships, subject to a limit
15 to 20 days of paid time off based on applicable level
Statutory and additional company holidays
Comprehensive healthcare, vision, and dental insurance
Fertility and family-building benefits
Flexible Benefits Plan
Mental health support
Health navigation services
Short-term disability insurance covering up to 26 weeks at 60% of weekly earnings up to $1,500
5 paid sick days annually
Statutory unpaid leaves of absence, including pregnancy, parental, caregiver, and bereavement leave
Paid parental leave of 12 weeks after 6 months of service
Flexible work policy with remote work availability and no mandated office days for Toronto-based employees
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