AML Oversight & QA Analyst supporting Canadian Tire Bank's AML team. Conducting quality assurance reviews and ensuring compliance with regulatory requirements in the financial services sector.
About the role
- Lead Technical Content Writer developing high-quality technical content and videos for an AI-powered test automation platform, bridging QA and engineering expertise with technical communication.
Responsibilities
- Own the creation of high-quality technical content: blog posts, guides, whitepapers, case studies, and scripts
- Translate complex QA and engineering concepts into clear, engaging content
- Develop and maintain a consistent technical voice across platforms
- Analyze content performance and continuously improve topics, formats, and messaging
- Video & Public Presence
- Record educational and thought leadership videos for YouTube, LinkedIn, TikTok, and other platforms
- Present confidently on camera (no editing required - production support provided)
- Turn previously written content into video-first content where appropriate
- Technical Accuracy & Quality Control
- Perform quality checks on all technical content
- Review, edit, and refine written materials to ensure technical accuracy and brand consistency
- Validate examples, workflows, and claims from an engineering perspective
- Leadership & Collaboration
- Lead and mentor a team of content writers
- Provide structured feedback and raise the quality bar across the team
- Work closely with multiple departments to align messaging with product capabilities
- Help define the technical content roadmap
Requirements
- Senior-level content writing experience with a solid portfolio of technical content
- Strong background in QA and engineering (hands-on experience required)
- Deep understanding of software testing concepts, tools, and best practices
- Excellent written and verbal communication skills
- Comfortable and confident speaking on camera
- Experience leading or mentoring a team
- Ability to analyze performance metrics and iterate strategically
- Strong attention to detail and high standards for accuracy
- Nice to Have
- Experience building a technical brand or growing a content channel
- SEO knowledge and content distribution experience
- Familiarity with developer-focused audiences
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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