Senior UX designer supporting PwC Canada’s customer transformation engagements. Designing Salesforce Experience Cloud portals, journeys, prototypes, and accessible digital experiences.
About the role
- Senior Product Manager at Thales responsible for Bot Management strategy and customer interaction. Collaborating with cross-functional teams to enhance application security and cybersecurity solutions.
Responsibilities
- Define the roadmap and drive the implementation of bot management solutions to ensure they meet customer needs and keep pace with market evolution.
- Lead cross-functional collaboration with engineering, sales, and marketing teams to innovate and bring groundbreaking cybersecurity solutions to market.
- Engage with international customers to gather feedback, identify market opportunities, analyze competitors, and anticipate emerging trends.
- Design an intuitive reporting and configuration experience that simplifies complex security operations through actionable, data-driven insights.
- Work closely with engineering teams to translate customer requirements into product architecture changes that support complex product initiatives.
- Drive architectural decisions that balance detection accuracy, performance, scalability, and ease of use for customers across the platform.
- Define and implement the platform’s long-term strategy for bot management capabilities, ensuring consistent efficiency and user experience across products and customer environments.
- Coordinate priorities and dependencies between platform, detection, and infrastructure teams to deliver large-scale, complex initiatives.
- Understand the competitive landscape and monitor technological advances and industry trends.
Requirements
- Minimum of 7 years of product management experience with deep expertise in cybersecurity.
- Strong knowledge of application security (AppSec) concepts.
- Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field, or equivalent experience.
- Proven experience building effective cross-functional relationships, especially with engineering teams.
- Experience collaborating directly with customers on security feature requirements and feedback.
- Demonstrated ability to manage multiple large-scale projects simultaneously.
- Experience building from scratch and scaling: proven track record managing a product from design through launch and scaling to a large user base.
- Ability to learn and master new technologies quickly.
- Comfortable working in a remote environment across multiple international time zones, primarily in Europe and the Western Hemisphere.
Benefits
- Company-paid coverage for supplemental health care, dental, a Health Savings Account (HSA), life insurance, accidental death & dismemberment (AD&D) insurance, short-term disability, a cancer care program, travel insurance, an employee assistance program, and a wellness program.
- Retirement savings plans (RRSP, defined contribution pension plan, TFSA) with a company contribution and a matching contribution to the defined contribution pension plan, with no vesting period.
- Company-paid holidays, vacation days, and sick leave.
- Optional enrollment for life, accidental death & dismemberment (AD&D), critical illness, and long-term disability insurance.
- Employee discounts on home and auto insurance, as well as gym membership discounts.
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