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About the role
- Economic Development Manager leading the City of Toronto’s BIA office. Driving main-street growth, sustainability, partnerships, and economic development strategies.
Responsibilities
- Lead the Business Improvement Area (BIA) Office in the Economic Development & Culture Division
- Develop and implement plans, policies, goals, and objectives for the BIA Office
- Manage, motivate, train, schedule, and evaluate unit staff in a unionized environment
- Develop and administer annual budgets and control expenditures
- Drive continuous improvement, change management, sector modernization, and innovation
- Provide advice, conflict resolution, administrative support, and leadership to contracted and service partners
- Implement a new BIA growth plan and accountability model
- Ensure excellent internal and external customer service
- Review and manage programs, services, grants, operating procedures, and budgets
- Develop and manage requests for proposals, supplier evaluations, and contracts
- Support revenue-generating programs including grants, sponsorships, and fees
- Advise senior management on economic development, equity, inclusion, and operations
- Manage councillor inquiries and represent the Division with Councillors, City staff, external organizations, committees, and Council
- Advocate for BIA issues and consult with City Divisions, agencies, boards, and partners
- Develop strategies supporting main streets, local economic development, BIA sustainability, and member services
- Facilitate the creation of new BIAs, including feasibility reporting, statutory polling, and by-law preparation
- Negotiate funding partnerships with the private sector and other governments
- Monitor and report on BIA program results and the economic state and positioning of Toronto businesses and clusters
- Identify small-business and BIA-sector trends and contribute to related policies and programs
- Monitor government policy, program, and regulatory changes and ensure compliance
- Prepare reports for City Council and Committees
- Represent the City at local, national, and international economic development conferences and events
Requirements
- Post-secondary education in a professional discipline pertinent to the job function (e.g. Business, Economic Development, etc.) combined with relevant management experience, or an equivalent combination of education and experience
- Extensive experience working with Business Improvement Areas, community organizations or non-profit organizations
- Considerable experience leading, motivating, and building effective, diverse work teams
- Experience leading in a unionized environment is considered an asset
- Extensive experience working with senior management, community organizations, and political staff to build strategic alliances and navigate complex political landscapes
- Considerable experience planning, developing, and implementing business improvement initiatives
- Considerable experience managing budgets and cashflow
- Considerable experience applying change management principles and practices to lead organizational transformation and service improvement initiatives
- Political acumen, strategic judgement, and strong communication skills
- Strong problem solving, negotiation, and conflict resolution skills
- Fundamental knowledge of municipal government responsibilities, services, issues, and legislation
- Ability to work well under pressure and deliver projects within precise constraints
- Effective decision making and sound judgement handling labour and public relations
- Accountability, adaptability, and customer service orientation skills
- Knowledge of legislation and public policy shaping investment decisions, business operations, and community economic development
- Familiarity with occupational health and safety legislation
- Economic Development Certification would be an asset
Benefits
- Full-time permanent employment
- Monday to Friday schedule
- 35 hours per week
- Non-Union affiliation
- Optional virtual Teams webinar information session
- Equal opportunity and inclusive workplace
- Barrier-free and accessible employment practices
- Code-protected accommodation during recruitment
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