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Manager – Maintenance Oversight, Client Engagement
Posted yesterday
About the role
- Maintenance oversight manager assessing building systems and contractor work for Trace Maintenance Group, an engineering consultancy. Building trusted relationships with GTA property managers and condominium boards.
Responsibilities
- Conduct regular on-site maintenance review visits across the condominium portfolio
- Assess mechanical, electrical, plumbing, and life-safety systems and contractor work quality
- Identify deficiencies and verify preventative maintenance completion
- Flag issues before they become expensive failures
- Review contractor quotes and work orders for scope, necessity, and fair pricing
- Make recommendations to property managers and condominium boards
- Prepare and present understandable findings to non-technical boards
- Bring in senior engineers for deeper technical or executive involvement
- Build and maintain relationships with property managers, building operators, and boards
- Represent TMG professionally at meetings
- Strengthen existing client relationships and identify opportunities for additional value
- Work with the coordination and platform engineer on portfolio coverage
- Help coordinate responses to urgent building issues with the wider Trace engineering team
- Report to the VP of Engineering and Operations
Requirements
- Strong knowledge of building systems in a high-rise residential or commercial setting
- Engineering or technical background, such as a professional engineer, EIT, experienced building operator, chief engineer, technician, or facilities professional
- Experience in condominium or multi-residential high-rise buildings is a strong asset
- Confidence and polish in front of clients
- Clear verbal presentation skills
- Ability to build and maintain client relationships
- Sound judgment and ability to work independently in the field
- Comfort with digital tools and reporting
- Familiarity with health and safety requirements, building codes, and maintenance best practices
- Valid driver's license and reliable vehicle are required
- Willingness and ability to travel regularly between client properties across the GTA and occasionally elsewhere in Ontario
Benefits
- Competitive salary with a raise structure based on performance
- A bonus structure based on performance
- Flexible working hours and short day Fridays all year long
- A hybrid working model (after completion of your probationary period)
- A full health benefit program
- Company sponsored Social Events/ trips within or out of the country
- Company sponsored educational courses hosted by third parties throughout the year
- In-house training with various staff
- Paid mileage for travel to anywhere work related
- Monthly vehicle allowance
Job title
Job type
Experience level
Salary
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Degree requirement
No Education Requirement
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