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About the role

  • Clinical Specialist providing training and product support on pulmonary function testing at hospitals and clinics. Collaborating with sales and marketing teams to enhance customer relationships.

Responsibilities

  • Provide clinical training, product needs assessments, assist in product evaluations, product conversions, procedural training, in-servicing, and installations.
  • Provide extensive knowledge of medical devices to ensure sales and marketing teams are up-to-date on clinical best practices.
  • Work in conjunction with National RES and Atlantic Regional Manager, Territory Managers and Marketing to develop customer relationships.
  • Provide product demonstration support in hospitals, clinics and other medical facilities as well as post-sales support to new and existing customers.
  • Work in coordination with the Sales team to achieve goals and budget objectives.
  • Remain abreast of medical literature, competitive positioning, market trends, customer needs and identify business opportunities.
  • Ensure expansion of customer base.
  • Maintain current database of information gained at customer site.
  • Contribute to the growth and development of the sales team.
  • Assist in the development of training programs.
  • Deliver high quality level education and clinical training to all internal and external customers.
  • Make presentations relating to PFT topics at conferences/tradeshows.
  • Ensure communication is effective and informative regarding issues which may affect the quality of service or products.
  • Ensure participation in ongoing training and professional associations as appropriate.
  • Maintain current knowledge of clinical best practices known to nursing staff (product handling, staff codes of conduct, infection control protocols, aseptic technique, privacy requirements, etc.).
  • Ensure cooperation with special projects as required.

Requirements

  • Post secondary degree in Health Sciences, Respiratory Therapy or equivalent.
  • Minimum of eight (8) years of clinical experience in the hospital environment.
  • Specialized experience and knowledge regarding medical device, product use, benefits, challenges and end-user needs.
  • Sales or marketing experience would be an asset.
  • Excellent written skills.
  • Demonstrated proficiency in Microsoft suite of products.
  • Excellent presentation skills.
  • Fluent in French both written and oral would be an asset.
  • Ability to safely and lawfully operate a motor vehicle.
  • Ability to travel frequently.
  • Ability to lift and/or move up to 50lbs (23kg).
  • Fluent in English both written and oral.

Benefits

  • Challenging careers that provide the opportunity to learn constantly
  • Clear, consistent and demonstrated values
  • Encouraged Professional Development
  • Employee Recognition for Milestone Anniversaries
  • Regular Performance Appraisals
  • Regular Salary Reviews
  • Paid Sick Days
  • 3 weeks paid vacation to start
  • Comprehensive Group Family Benefits including: Health and Dental Benefits
  • Pension Plan
  • Life Insurance
  • Employee Assistance Plan
  • Disability Insurance
  • Out of Country Insurance Coverage
  • Choice of supplied company vehicle or vehicle allowance.

Job title

Job type

Full Time

Experience level

SeniorLead

Salary

Not specified

Degree requirement

Postgraduate Degree

Location requirements

RemoteCanada

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