Clinical Specialist providing training and product support on pulmonary function testing at hospitals and clinics. Collaborating with sales and marketing teams to enhance customer relationships.
Responsibilities
Provide clinical training, product needs assessments, assist in product evaluations, product conversions, procedural training, in-servicing, and installations.
Provide extensive knowledge of medical devices to ensure sales and marketing teams are up-to-date on clinical best practices.
Work in conjunction with National RES and Atlantic Regional Manager, Territory Managers and Marketing to develop customer relationships.
Provide product demonstration support in hospitals, clinics and other medical facilities as well as post-sales support to new and existing customers.
Work in coordination with the Sales team to achieve goals and budget objectives.
Remain abreast of medical literature, competitive positioning, market trends, customer needs and identify business opportunities.
Ensure expansion of customer base.
Maintain current database of information gained at customer site.
Contribute to the growth and development of the sales team.
Assist in the development of training programs.
Deliver high quality level education and clinical training to all internal and external customers.
Make presentations relating to PFT topics at conferences/tradeshows.
Ensure communication is effective and informative regarding issues which may affect the quality of service or products.
Ensure participation in ongoing training and professional associations as appropriate.
Maintain current knowledge of clinical best practices known to nursing staff (product handling, staff codes of conduct, infection control protocols, aseptic technique, privacy requirements, etc.).
Ensure cooperation with special projects as required.
Requirements
Post secondary degree in Health Sciences, Respiratory Therapy or equivalent.
Minimum of eight (8) years of clinical experience in the hospital environment.
Specialized experience and knowledge regarding medical device, product use, benefits, challenges and end-user needs.
Sales or marketing experience would be an asset.
Excellent written skills.
Demonstrated proficiency in Microsoft suite of products.
Excellent presentation skills.
Fluent in French both written and oral would be an asset.
Ability to safely and lawfully operate a motor vehicle.
Ability to travel frequently.
Ability to lift and/or move up to 50lbs (23kg).
Fluent in English both written and oral.
Benefits
Challenging careers that provide the opportunity to learn constantly
Clear, consistent and demonstrated values
Encouraged Professional Development
Employee Recognition for Milestone Anniversaries
Regular Performance Appraisals
Regular Salary Reviews
Paid Sick Days
3 weeks paid vacation to start
Comprehensive Group Family Benefits including: Health and Dental Benefits
Pension Plan
Life Insurance
Employee Assistance Plan
Disability Insurance
Out of Country Insurance Coverage
Choice of supplied company vehicle or vehicle allowance.
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