Systems programmer analyst developing, testing, deploying, and maintaining Desjardins IT software and infrastructure solutions. Analyzing complex incidents and coordinating standardized technology solutions with business partners and architects.
About the role
- Manager of Engineering Operations overseeing infrastructure reliability and team mentoring at Tucows. Responsible for delivering scalable, resilient systems using AWS and modern DevOps practices.
Responsibilities
- Lead the Engineering Operations Team
- Drive improvements in observability, incident response, and operational processes.
- Own Infrastructure Reliability & Operations
- Guide Infrastructure & Platform Strategy
- Stay Technically Engaged
Requirements
- 8+ years of experience in DevOps, infrastructure engineering, site reliability engineering, or systems engineering.
- Experience leading or mentoring engineers in a technical environment.
- Hands-on experience with AWS services such as EC2, VPC, S3, RDS, IAM, and CloudWatch.
- Experience operating and supporting production infrastructure at scale.
- Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience.
Benefits
- health insurance
- remote work options
- professional development opportunities
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