Parts Manager leading the Parts Department to provide service and support at Premier Equipment. Ensures customer satisfaction by managing inventory and collaborating with internal teams.
Responsibilities
Lead the Parts Department to deliver outstanding service and support to customers and internal teams.
Manage inventory controls, merchandising, staff scheduling, and process improvements.
Align with the company’s financial and operational goals.
Ensure customers receive the parts and accessories they need efficiently.
Collaborate with the Branch Manager and other store locations to drive departmental success and growth.
Develop, communicate, enforce, and monitor effective Parts Department processes.
Promote and merchandise parts and accessories in collaboration with other store locations.
Monitor annual Parts Department goals and budgets.
Oversee Parts Department marketing efforts monthly.
Maintain an accurate and effective parts inventory control system.
Ensure timely completion of all department reporting and submissions.
Maximize the use of special terms and stock orders.
Ensure maintenance of department tools, equipment, and vehicles.
Identify deficiencies and recommend corrective actions to the Branch Manager.
Requirements
Minimum of 1 year experience in Parts Department operations.
Leadership experience or ability to lead and motivate a team is beneficial.
Proficient with Microsoft Office and general internet functions.
Strong written and verbal communication skills, capable of effectively engaging individuals and groups.
Basic understanding of financial principles related to Parts Department operations.
Ability to analyze and interpret internal reports.
Willingness and ability to work extended hours and weekends as required.
Excellent customer service skills with a customer-first mindset.
Valid driver’s license.
Previous experience in parts management or related field is preferred.
Familiarity with John Deere or agricultural equipment parts is an asset.
Experience working in a multi-location retail or dealership environment.
Benefits
Comprehensive Health & Dental Coverage (includes vision and paramedical services)
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