Mobile Service Technician diagnosing and repairing agricultural, turf, and construction equipment for Premier Equipment. Manage mobile service vehicle and communicate with customers about repairs and maintenance.
Responsibilities
Performs complex on-site diagnostics and repairs on agricultural, turf, and compact construction equipment.
Troubleshoots and supports established in-vehicle GPS and Precision Ag Technologies.
Reviews and explains any maintenance, repair, or other service concerns directly with the customer and documents them on the work order.
Supports customer clinics.
May promote and sell Premier Equipment’s service programs directly to customers.
May establish and implement effective stocking processes with the Parts Department to maintain the proper seasonal parts inventory in the vehicle.
Maintains current knowledge of John Deere and competitive products.
Maintains condition of mobile service vehicle, trailer, inventory, tools, and equipment.
Follows all safety rules and regulations in performing work assignments.
Completes all reports and forms required in conjunction with work assignments.
Accounts for all time and materials used in performing assigned duties.
Requirements
Minimum 4 years of experience performing service repairs
Ability to perform complex mechanical, electrical, and hydraulic repairs following technical manuals
Strong interpersonal and customer service skills
Ability to troubleshoot and support GPS and Precision Ag technologies
Proficient with Service Advisor and basic computer skills
Ability to operate diagnostic vehicles and equipment
Saturday rotation and on-call availability
Valid driver’s license
Preferred Advanced or Master Service Technician certification
CDL (Commercial Driver’s License)
Forklift license
Associate’s degree or equivalent technical training
Experience with John Deere and competitive products.
Benefits
Comprehensive Health & Dental Coverage (includes vision and paramedical services)
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