Clinical Services Coordinator guiding Canadians with vision loss from hospital to home rehabilitation. Coordinating assessments, care transitions, community supports, and client advocacy.
About the role
- Clinical Program Coordinator administering Continuing Dental Education programs at the University of Alberta. Coordinating clinical delivery, finances, compliance, marketing, and participant support.
Responsibilities
- Serve as the primary point of contact for participants, instructors, staff, and external partners throughout the program lifecycle
- Coordinate program delivery, including scheduling, registrations, online learning management, clinical sessions, venue logistics, contracts, supplies, and participant support
- Manage program finances, including budgeting, reconciliations, invoicing, sponsorships, accounts receivable, expense claims, and financial sustainability monitoring
- Support program quality and compliance by maintaining records, monitoring participant progress, ensuring regulatory and safety requirements are met, and implementing process improvements
- Assist with marketing and recruitment activities, including enrollment monitoring, website updates, promotional content, patient recruitment, and event representation
- Provide team leadership by supporting staff recruitment, onboarding, scheduling, training, performance management, and oversight of clinical support operations
Requirements
- Post-secondary two-year diploma and registration as a Registered Dental Assistant (RDA), Registered Dental Hygienist (RDH), or other oral health professional
- Minimum 5 years of dental clinical experience
- Minimum 3 years of dental clinic administration or management experience
- Knowledge of dental practice standards, professional regulatory requirements, infection prevention and control, and patient care processes
- Proficiency with electronic health records and computer applications, including PeopleSoft, Adobe Editor, and Google Workspace
- Strong communication, organization, problem-solving, and relationship-building skills
- Ability to manage multiple priorities and deadlines
- Ability to work independently and collaboratively
- Ability to maintain a flexible schedule and support in-person clinical programs as required
- Experience coordinating continuing education, healthcare training, or professional development programs (preferred / asset)
- Experience with budgeting, financial administration, sponsorships, contracts, and accounts receivable (preferred / asset)
- Experience with learning management systems, online course administration, and website content management (preferred / asset)
- Experience supervising, training, scheduling, and onboarding staff (preferred / asset)
- Knowledge of University policies, procedures, and administrative systems (preferred / asset)
- Experience with event planning, marketing, stakeholder engagement, and regulatory or accreditation processes (preferred / asset)
Benefits
- Comprehensive benefits package
- Terms and conditions of the collective agreement between the Governors of the University of Alberta and the Non-Academic Staff Association (NASA)
- Hybrid work arrangement with remote and in-person work
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