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About the role

  • Academic programs manager supporting pharmacy education and student services at the University of Alberta. Leading operations, governance, resources, and continuous improvement across Faculty programs.

Responsibilities

  • Provide strategic and operational leadership for the Faculty's academic program administration
  • Lead the Faculty's student services portfolio and deliver coordinated, student-centred services throughout the student lifecycle
  • Lead the Academic Programs & Student Services team through planning, resource management and staff development
  • Provide strategic advice and operational leadership supporting Faculty priorities and relationships with internal and external partners
  • Lead initiatives to strengthen administrative processes, improve service delivery and support long-term organizational sustainability
  • Foster a safe, respectful and inclusive workplace
  • Ensure academic operations align with Faculty priorities, University policies, accreditation requirements and regulatory standards
  • Collaborate with the Dean's Office, Associate Deans, academic leaders, faculty members and central service partners

Requirements

  • Undergraduate degree in business, education, public administration or a related discipline
  • Several years of progressively responsible leadership experience within a post-secondary or similarly complex organization
  • Demonstrated experience leading multidisciplinary administrative teams
  • Experience supporting academic programs, student services, academic governance or related administrative functions
  • Experience leading organizational change, operational planning and continuous improvement initiatives
  • Thorough knowledge of post-secondary administration, academic program operations and student services
  • Knowledge of University governance, academic policies, procedures and administrative processes
  • Understanding of curriculum administration, academic regulations and accreditation processes
  • Knowledge of human resource management principles, workforce planning and organizational design
  • Working knowledge of budgeting, financial management and resource planning
  • Understanding of relevant collective agreements, employment legislation and administrative policies
  • Ability to lead, coach and develop high-performing teams
  • Strong organizational leadership and change management skills
  • Excellent strategic planning and operational management abilities
  • Ability to manage competing priorities and allocate resources
  • Ability to build collaborative relationships across diverse stakeholder groups
  • Ability to influence, negotiate and build consensus
  • Excellent analytical, problem-solving and decision-making skills
  • Strong project management and process improvement skills
  • Excellent written, verbal and interpersonal communication skills
  • Ability to interpret and apply legislation, policies and procedures
  • Strong data analysis and reporting skills
  • Proficiency with enterprise administrative systems and Microsoft Office / Google Suite applications
  • Sound judgement, discretion and professionalism
  • Integrity, accountability and commitment to continuous improvement
  • Adaptability and resilience in a complex, evolving environment
  • Commitment to equity, diversity, inclusion and belonging
  • Ability to model and promote a positive, respectful and psychologically safe workplace culture
  • Submit a resume and cover letter

Benefits

  • Comprehensive benefits package
  • 2-year appointment length
  • Hybrid work arrangement with a mix of remote and in-person work

Job title

Job type

Full Time

Experience level

Mid levelSenior

Salary

CA$77,513 - CA$128,708 per year

Degree requirement

Bachelor's Degree

Location requirements

HybridEdmontonCanada

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