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About the role

  • Assistant Director guiding Full-Time MBA student advising, academic support, and community engagement at University of Toronto’s Rotman School. Coordinating faculty, tutors, events, and student success initiatives.

Responsibilities

  • Manage the student experience of a section of students in the Full-Time MBA program, including academic advising and program supports leading to successful matriculation
  • Serve as liaison with core faculty
  • Support tutors
  • Manage assignment delivery schedules
  • Coordinate pre-term and term meetings for effective program delivery
  • Act as the first point of contact for program-related enquiries
  • Advise students on program and course matters, considering personal circumstances and individual backgrounds
  • Identify learning and performance needs through student inquiries
  • Develop student assessment plans supporting learning outcomes and competencies
  • Assess benchmarks and metrics for student success programming activities
  • Develop program and initiative components advancing program objectives
  • Activate community-building events
  • Support the student club ecosystem
  • Assist students at key points throughout their MBA journey
  • Foster positive relationships with the campus community

Requirements

  • Master's Degree or acceptable combination of equivalent experience
  • Minimum four years working in student support services
  • Experience in student academic advising
  • Experience planning virtual and in-person events for groups of 5 to 300
  • Excellent interpersonal, oral, and written communication skills
  • Proficiency in MS Office suite, AirTable, Zoom, and MS Teams
  • Demonstrated experience with ROSI, CRM, and other records management systems
  • Experience with Mail Chimp, Salesforce, or other e-communication tools
  • Experience managing faculty, staff, and student stakeholder groups while balancing different needs and priorities
  • Prior experience with graduate business students and familiarity with international students' needs (asset)
  • Experience supporting students with accommodation and accessibility needs and familiarity with health and wellness resources (asset)

Benefits

  • Annual step progression
  • Accommodations during the application and hiring process for applicants with disabilities
  • Commitment to equity, diversity and inclusion
  • Term contract position ending September 2027

Job type

Full Time

Experience level

Lead

Salary

CA$91,677 - CA$117,242 per year

Degree requirement

Postgraduate Degree

Location requirements

OnsiteTorontoCanada

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