Assistant Director guiding Full-Time MBA student advising, academic support, and community engagement at University of Toronto’s Rotman School. Coordinating faculty, tutors, events, and student success initiatives.
Responsibilities
Manage the student experience of a section of students in the Full-Time MBA program, including academic advising and program supports leading to successful matriculation
Serve as liaison with core faculty
Support tutors
Manage assignment delivery schedules
Coordinate pre-term and term meetings for effective program delivery
Act as the first point of contact for program-related enquiries
Advise students on program and course matters, considering personal circumstances and individual backgrounds
Identify learning and performance needs through student inquiries
Develop student assessment plans supporting learning outcomes and competencies
Assess benchmarks and metrics for student success programming activities
Develop program and initiative components advancing program objectives
Activate community-building events
Support the student club ecosystem
Assist students at key points throughout their MBA journey
Foster positive relationships with the campus community
Requirements
Master's Degree or acceptable combination of equivalent experience
Minimum four years working in student support services
Experience in student academic advising
Experience planning virtual and in-person events for groups of 5 to 300
Excellent interpersonal, oral, and written communication skills
Proficiency in MS Office suite, AirTable, Zoom, and MS Teams
Demonstrated experience with ROSI, CRM, and other records management systems
Experience with Mail Chimp, Salesforce, or other e-communication tools
Experience managing faculty, staff, and student stakeholder groups while balancing different needs and priorities
Prior experience with graduate business students and familiarity with international students' needs (asset)
Experience supporting students with accommodation and accessibility needs and familiarity with health and wellness resources (asset)
Benefits
Annual step progression
Accommodations during the application and hiring process for applicants with disabilities
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