About the role

Project Manager/PMO supporting cross-functional initiatives in the Client domain at Valtech. Managing portfolio governance and delivery in a hybrid environment involving multiple teams.

Responsibilities

Manage and maintain the Client domain project portfolio, including project status, timelines, risks, dependencies, budget indicators, and key decisions.
Prepare and facilitate portfolio governance meetings, including weekly project reviews, monthly check-ins, and executive-level reporting.
Consolidate inputs from multiple teams and ensure portfolio information is accurate, up to date, and action-oriented.
Track project prioritization, delivery capacity, major milestones, and business/technical impacts across the portfolio.
Identify portfolio-level risks, conflicts, dependencies, and resource constraints, and escalate them when needed.
Support the definition and improvement of PMO standards, templates, reporting, and governance practices.
Lead cross-team initiatives across the Client domain and the broader Omnichannel macro-domain, including eCommerce, Client, and Data.
Build and maintain detailed project plans covering business, functional, technical, architecture, development, integration, testing, deployment, and change management activities.
Work closely with architects, product owners, technical leads, QA, business teams, and vendors to define delivery plans and track execution.
Manage project scope, timelines, dependencies, risks, assumptions, decisions, and action plans.
Work closely with Product Owners and Delivery Managers to ensure that waterfall project requirements are properly integrated and executed within each team’s Agile organization and delivery cadence.
Ensure clear communication between business stakeholders, IT teams, and leadership.
Drive execution follow-up and ensure that technical and functional activities are progressing according to plan.
Support UAT, release preparation, deployment readiness, CAB preparation, and post-golive follow-up when applicable.

Requirements

Proven experience as a Project Manager, Technical Project Manager, or PMO in a complex IT environment.
Salesforce ecosystem knowledge is a strong plus, especially Salesforce Service Cloud, Marketing Cloud, CRM, or clienteling-related platforms.
Strong experience managing project portfolios and cross-functional technology initiatives.
Ability to work in a hybrid delivery model combining Agile and Waterfall methodologies.
Strong technical understanding and ability to work closely with architects and technical teams.
Experience building detailed project plans for complex initiatives involving multiple systems and teams.
Strong ability to track dependencies, risks, technical activities, milestones, and delivery commitments.
Excellent communication skills, with the ability to interact with both technical teams and senior stakeholders.
Strong organizational skills, attention to detail, and ability to bring structure to complex or ambiguous situations.
Ability to operate independently and proactively drive follow-up, alignment, and issue resolution.
Experience working with distributed teams and multiple time zones.

Benefits

A comprehensive insurance plan, where you can choose the module that best suits your needs—Gold, Silver, or Bronze. The employer may contribute up to 80% of your coverage depending on the selected module. This plan includes short- and long-term disability coverage.
Dialogue via Sun Life provides virtual healthcare services, allowing you to consult with a healthcare professional for emergencies, prescription renewals, and more. You also have access to the Employee and Family Assistance Program, as well as a complete mental health support program.
A $500 Personal Spending Account, which can be used for healthcare reimbursements, gym memberships, public transit passes, office supplies, or contributions to your RRSP through Valtech.
A retirement plan where Valtech will match 100% of your RRSP contributions through a Deferred Profit Sharing Plan (DPSP), up to a maximum of 4%. You can start contributing to your RRSP immediately, and to the DPSP after 3 months. The vesting of the DPSP will be after a 24 months of service.
Access to a flexible vacation under Valtech's policy to support your work-life balance, with 5 days available during your probation period and a prorated amount calculated for the remainder of the year.
Personal Technology Reimbursement – $30/month for every employee-offered on day 1.
We close during the winter holidays and offer flexible scheduling throughout the year, so you can enjoy those sunny Friday afternoons—provided your weekly hours are completed.

Technical Project Manager

at Valtech

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