Intermediate DevOps Engineer supporting Kubernetes, AWS, CI/CD, and AI infrastructure. Improving reliability for Coconut Software’s branch - performance platform serving financial institutions.
About the role
- Site Reliability Expert leading observability and SRE for Valtech, an experience innovation company. Improving reliability across cloud-native, microservices-based environments.
Responsibilities
- Define and implement observability strategies, standards, and governance across applications and platforms
- Design and maintain monitoring, alerting, dashboarding, and reporting solutions using Dynatrace or equivalent observability platforms
- Establish and drive SRE best practices, including SLIs, SLOs, error budgets, and symptom-based alerting
- Partner with engineering and product teams to improve system reliability, performance, and operational maturity
- Develop standards for tagging, ownership, dashboard design, access management, and alerting governance
- Support non-specialized observability teams through guidance, coaching, and knowledge transfer
- Lead technical workstreams, prioritize initiatives, and ensure delivery within defined timelines and budgets
- Analyze distributed systems and troubleshoot complex production issues using monitoring and tracing data
- Promote documentation, operational rigor, and continuous improvement across engineering teams
- Collaborate within a distributed, multilingual environment
Requirements
- Significant experience in Site Reliability Engineering within large-scale production environments
- Deep understanding of Service Level Indicators (SLIs), Service Level Objectives (SLOs), error budgets, and symptom-based alerting
- Proven expertise with enterprise observability platforms such as Dynatrace, Datadog, New Relic, or AppDynamics
- Strong experience with Application Performance Monitoring (APM), Real User Monitoring (RUM), monitoring agents and instrumentation, alerting strategies, RBAC, SLO management, and tagging and governance models
- Strong knowledge of OpenTelemetry (OTEL) and distributed tracing
- Experience with composable, microservices-based architectures
- Hands-on production experience with AWS and Kubernetes
- Experience with infrastructure and operational automation
- Practical knowledge of Terraform, Bash scripting, and Python scripting
- Experience with CI/CD tools such as GitLab CI or equivalent pipeline/workflow platforms
- Demonstrated ability to lead technical initiatives and workstreams
- Experience working within complex operational and Agile environments
- Strong stakeholder management and collaboration skills
- Excellent communication skills in both French and English; French-speaking skills are needed
- Strong documentation practices, organizational skills, and attention to detail
- High degree of autonomy and ownership
Benefits
- Comprehensive insurance plan with Gold, Silver, or Bronze modules; employer contribution up to 80%; short- and long-term disability coverage
- Dialogue via Sun Life virtual healthcare services
- Employee and Family Assistance Program
- Complete mental health support program
- $500 Personal Spending Account for healthcare reimbursements, gym memberships, public transit passes, office supplies, or RRSP contributions
- RRSP retirement plan with 100% employer matching through DPSP, up to 4%
- Flexible vacation policy, including 5 days during the probation period
- $30/month Personal Technology Reimbursement, offered from day 1
- Winter holiday company closure
- Flexible scheduling throughout the year
- Growth opportunities, continuous learning, professional growth, and international career opportunities
- Inclusion and accessibility support, including reasonable interview accommodations
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