System Administrator responsible for maintaining and upgrading Vena's technology infrastructure. Ensuring system integrity and performance while collaborating with teams.
Responsibilities
Analyze systems hardware and software problems and develop technical solutions, including implementation of upgrades
Provide L2 technical support and assistance to end-users as needed
Recommend hardware and software standardization as well as explaining technology solutions to senior management and manage Identity and access management, based on company policies
Install, configure, and maintain desktop and laptop PCs, printers, voice, data and video equipment and resolve trouble ticket items
Collaborate with hardware and software vendors to verify timely product delivery and ensuring that new equipment is installed and ready to operate on schedule
Maintain an inventory of installed software and hardware and manage licensing and perform system backups and recovery and test backup, archiving, and recovery plans
Administer the operation of all LAN/WAN related network services and troubleshoot performance, connectivity, and related network problems
Administer LAN/WAN security, antivirus and spam control measures and install, configure, and maintain Vena servers
Perform scheduled system upgrades, patches, and security configurations and fully document systems / network configurations, processes, procedures, changes, issues and fixes
Collaborate with Cross function teams to ensure efficient and reliable IT service delivery
Other duties, as assigned
Requirements
3-5 years of experience in system / network administration.
Mindset of IT operations principles
Excellent troubleshooting and problem-solving skills
Strong communication and interpersonal skills
Supporting, configuring, and administering Office 365, Okta, Azure Intune and Entra ID
Strong understanding of ITIL practices
Excellent planning, prioritization, and organizational skills
Excellent understanding of IAM Best Practices and procedures
Familiarity with cybersecurity principles and practices
Experience with firewalls, antivirus software, intrusion detection systems, and encryption
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