Operations Analyst building AI - enabled tools, ETL pipelines, and reporting for Agoda’s global travel booking platform. Improving operational insights and automation from Toronto/GTA.
About the role
- Senior Market Operations Analyst owning strategic energy-market operations at Voltus. Automating workflows, analyzing revenue impact, and launching BYOC, battery, OR/PR, and SPP programs.
Responsibilities
- Own operational success for strategic markets, including availability and offers, interval data collection, performance calculations, and enrollment and post-event deadlines
- Perform high-stakes analyses that influence market revenue and competitiveness
- Grow from hands-on execution into owning outcomes, guiding teammates, and eventually managing junior analysts
- Lead new programs and product capabilities, including battery support for OR/PR programs and new SPP program launches
- Serve as subject matter expert for assigned markets, advising Product, Engineering, and Sales
- Lead ambiguous decisions and root-cause analysis for incidents, building durable fixes
- Meet compliance and revenue-protection standards and lead larger initiatives such as OR/PR and SPP work
Requirements
- 4+ years in a role where you personally owned business-critical outcomes in an environment with minimal process scaffolding
- Strong, demonstrable Python skills used to automate real operational workflows
- SQL is a nice-to-have, not a requirement
- Track record of distilling complex situations into clear, actionable strategies with measurable business impact
- Genuine, specific alignment with Voltus' mission of accelerating the clean energy transition
- Collaborative teammate who delivers feedback kindly
- Experience coaching or mentoring others
- Able to begin work by 8 AM Central Time
- Must be authorized to work from the home location in the US or Canada
- Voltus does not sponsor visas or transfers
Benefits
- 10% annual bonus
- Equity
- Unlimited leave for full-time employees
- Parental leave
- Comprehensive benefits package covering health, wellness, and financial security
- All-remote workplace
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