Workers Compensation Team Lead supervising claims examiners and technical staff for Sedgwick's global claims management services. Managing adjudication quality, complex claims, client relationships, and team performance.
About the role
- Team Lead managing multidisciplinary product development for serious games and simulation training at CM Labs. Leading Agile processes and ensuring high-quality deliveries in a hybrid setting.
Responsibilities
- Facilitate Agile ceremonies and support a self-organizing, high-performing team.
- Coordinate daily development activities, priorities, risks, and dependencies.
- Serve as a technical mentor to team members.
- Collaborate closely with Product Management, Engineering, Quality Assurance, Project Management, and Customer Success teams.
- Participate in client meetings to discuss delivery planning, technical feasibility, and deployment strategies.
- Identify opportunities to improve processes, delivery quality, and team efficiency.
- Contribute to recruiting activities and onboarding of new employees.
Requirements
- Minimum of 10 years of experience in software development, mechanical engineering, simulation, serious games, or a related technical field.
- At least 5 years in a technical leadership role (team lead, technical lead, delivery manager, Scrum Master, or equivalent).
- Strong expertise in Agile methodologies and experience facilitating Scrum ceremonies.
- Proven experience coordinating multidisciplinary technical projects.
- Excellent communication, collaboration, and stakeholder management skills.
- Experience coaching and mentoring technical teams.
- Ability to balance technical quality with delivery objectives.
- Ability to work in a hybrid model and travel occasionally to client sites.
Benefits
- Comprehensive group benefits (medical, dental, and vision) for you and your family.
- Life and travel insurance.
- Retirement savings plan with employer matching contributions.
- Generous vacation, personal days, sick leave, and an additional week off during the holiday season.
- Public transit discounts and discounted rates at select hotels.
- Year-round social activities, including BBQs, company parties, and team events.
- Snacks, fresh fruit, coffee, and tea provided in the office.
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